Overview

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Banyan Tree Mayakoba
Top Romantic Hotel

Carretera Federal Chetumal - Puerto Juarez km 298, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3688

€735+

Overall guest ratings

9.6/10 Excellent
based on 459 reviews

Review highlights

  • 9.6
  • 9.6
  • 9.4
  • 4.9

Good to know

  • Professional service
  • Very quiet
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Perfect for private getaways, family trips and group events, Banyan Tree Mayakoba offers 117 villas, ranging from secluded Garden Villas to Beachfront Villas. All include outdoor areas with pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating interiors to their surroundings.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free parking
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Towels
    • Soap and shampoo provided
    • Babysitting or child care
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    9.6 Excellent
    based on 459 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.6 "Excellent amenities."
      9.7 "97% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% loved the outdoor sports facilities."
    • 9.4 "Excellent pool."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
    • 9.2 "Perfectly clean."
      10.0 "100% said rooms were clean."
      7.8 "78% thought it was clean."
    • 4.9 "Value below average."
      3.6 "The price was too high for 64%."

    Overall rating

    9.5 Excellent
    based on 353 reviews
    • 9.6 "Excellent amenities."
      9.8 "98% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.4 "Excellent pool."
    • 9.2 "Very comfortable."
      10.0 "100% thought rooms were spacious."
      9.6 "96% thought it was pleasantly quiet."
    • 9.2 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 4.9 "Value below average."
      3.6 "The price was too high for 64%."

    Overall rating

    9.3 Excellent
    based on 105 reviews
    • 9.6 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Very comfortable."
    • 8.9 "Rooms are great."
    • 8.4 "Location is great."
    • 4.5 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Golf Hotel
    Guests recommend this hotel for golfers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Very quiet"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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