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Metropole Hotel Phuket

1 Soi Surin Montri Road Phuket, Phuket 83000, Thailand
+66 76 215 050


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Overall guest ratings

6.4/10 Good
based on 271 reviews
See all reviews

Review highlights

  • 9.6
  • 8.0
  • 4.4
  • 3.8


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    With a stay at Metropole Hotel Phuket in Phuket, you'll be minutes from Robinson Department Store and close to Phuket Butterfly Garden and Insect World. This family-friendly hotel is within close proximity of Talad Yai Market and Chinpracha House.


    Make yourself at home in one of the 248 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.


    Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.


    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Gift shop
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Guest reviews

    Overall rating

    6.4 Good
    based on 271 reviews
    • 9.6 "Terrific location."
    • 8.0 "Great service."
    • 5.4 "Breakfast is mediocre."
    • 4.4 "Bad amenities."
    • 3.8 "Rooms are not good."
    • 3.3 "Not very clean."
    • 1.4 "Horrible vibe."
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    Overall rating

    6.1 Good
    based on 135 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 4.0 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      3.5 "65% said the bathroom was dirty."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 1.5 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."

    Overall rating

    6.6 Good
    based on 78 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
    • 4.2 "Rooms are not good."
      3.2 "68% complained about the bathroom."
    • 3.8 "Not very clean."
    • 1.5 "Horrible vibe."

    Overall rating

    6.3 Good
    based on 16 reviews
    • 9.6 "Terrific location."
    • 7.8 "Tasty food."
    • 4.3 "Rooms are not good."

    Overall rating

    7.0 Good
    based on 40 reviews
    • 9.6 "Terrific location."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    data provided by TrustYou

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