The Maxwell New York City

7.9
Good

Based on 3,464 reviews
 
541 Lexington Avenue, New York, NY 10022, United States
  +1 212 755 1200
The Maxwell New York City - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline €106
Cancelon €121
Starwood Hotels €124
Priceline
per night
Cancelon
per night
Starwood Hotels
per night

Good to know

Distance to city centre 1.7 km
Location rating 9.6
Nearest airport New York LaGuardia
Distance to airport 8.7 km

Rooms

Check-in
Check-out

Standard rooms

€106+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€106 per night
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Unknown
€163 per night

Queen rooms

€121+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
€121 per night
IMAGE
Queen bed
€124 per night
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Unknown
€124 per night
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Queen bed
€129 per night
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Queen bed
€130 per night
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Queen bed
€132 per night
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Queen bed
€132 per night
IMAGE
Queen bed
€132 per night
IMAGE
Queen bed
€132 per night
IMAGE
Queen bed
€132 per night
IMAGE
Queen bed
€132 per night
IMAGE
Queen bed
€132 per night
IMAGE
Queen bed
€132 per night
IMAGE
Unknown
€132 per night
IMAGE
Unknown
€132 per night
IMAGE
Queen bed
€145 per night
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Queen bed
€148 per night
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Queen bed
€156 per night
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Unknown
€159 per night
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Queen bed
€164 per night
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Queen bed
€166 per night
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Queen bed
€166 per night
IMAGE
Queen bed
€176 per night
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Unknown
€180 per night
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Unknown
€183 per night
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Unknown
€201 per night
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Unknown
€213 per night
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Unknown
€218 per night
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Queen bed
€219 per night
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Unknown
€290 per night
IMAGE
Queen bed
€452 per night

King rooms

€547+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
€547 per night

Double rooms

€136+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
€136 per night
IMAGE
Unknown
€144 per night
IMAGE
Unknown
€151 per night
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Unknown
€159 per night
IMAGE
Unknown
€167 per night
IMAGE
Unknown
€174 per night
IMAGE
Unknown
€174 per night
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Unknown
€177 per night
IMAGE
Queen bed
€191 per night
IMAGE
Unknown
€205 per night
IMAGE
Unknown
€253 per night
IMAGE
Queen bed
€299 per night

Reviews

Pros

Cons

Traveller rating

322
233
128
41
30

Time of year

Traveller type

Show reviews that mention

+
blocks from grand central in 8 reviews
central park in 21 reviews
close to the subway in 36 reviews
comfortable bed in 125 reviews
expected in nyc in 14 reviews
free coffee in 62 reviews
free wifi in 52 reviews
grand central station in 23 reviews
great hotel in 194 reviews
great location in 441 reviews
location room in 330 reviews
lounge area in 10 reviews
mid town in 5 reviews
new york in 43 reviews
nice lobby in 57 reviews
room was small in 226 reviews
staff were friendly in 323 reviews
times square in 19 reviews
  • Excellent
    Jan 2019
    10.0

    Awesome Stay

    Great location, clean comfy room, and had a nice in hotel lounge, restaurant, & room service. I'll be back...

  • Okay
    Oct 2018
    6.0

    Friendly Staff , Not so clean

    The staff was really nice and quick when I called except for one time I had called for a bucket of ice to keep the kids milk cool .I would’ve used the fridge but it was very warm and humid in the cooler which had drinks for purchase. I liked that we received a $30 credit for the bar/lounge area we bought the truffle fries and Mac and cheese AMAZING !! The waitress looked like she was having a bad day only down side .

    This place has so much potential but the cleanliness is what ruined it for me. The bathroom :( !!! The drain was so gross I literally gagged just in and out shower. The pull out bed looked like someone had slept in it before there was hair and stains on the sheets. I called for new ones still had stains on it but you can tell it was washed at that point I was tired and over it the kids where restless so I just let it go. The ice machine on the floor was broken and so was the walls where the ice machine was located. I wish the place matched the staff because they where really helpful and nice but certain things are beyond their control.

  • Okay
    Apr 2018
    6.0

    Front desk staff just OK

    Bed was comfortable.

    Front desk staff member who checked us in was rude. I wouldn't stay again because of this.

  • Good
    Jan 2018
    6.5

    Location

    Small room

  • Okay
    Dec 2017
    4.5

    Room was clean. Convenient location.

    Check in took over two hours with only two people at the desk. Took half my day dealing with the process. Front desk manager didn’t seem to care. When you call to check on your room, they send tryouts voicemail. One working elevator out of 4. Had to wait 20 minutes for elevator. If you are there for a short time, this hotel isn’t worth it.

  • Excellent
    Jan 2017
    10.0

    Great Stay

    Its a beautiful hotel, the staff was super nice, the location was very convenient.

    nothing

  • Okay
    Nov 2016
    5.7

    W??

    We paid extra for a "Wonderful" room - supposedly larger, with city views, but when we arrived, we were disappointed by the view of the wall. We were told no other views were available. Our room had a constant fan going in the bathroom - quite loud and no way to turn it down. The room was small, and yet a large display of snacks took up most of the horizontal surface. The flat screen TV was mounted on a large pole in the corner of the room: one had to pivot it to get around to the bed- a tight squeeze. When our room was made up, they forgot to give us drinking glasses and facecloths. And on our last night, we received a call from the front desk at 6:32 AM, by mistake. Needless to say, we don't plan to return. W..t.f...

  • Okay
    May 2016
    5.1

    There's better hotels for the price

    the location

    staff and service

  • Excellent
    Apr 2016
    10.0

    Night Out

    Soap

  • Mediocre
    Apr 2016
    4.0

    Location

    We had three rooms for 3 days and neither one of the families staying were pleased with the cleanest of the rooms, specially the bathrooms. The assistance at the front desk was way under what luxury hotel will provide. The staff was not to the standards of the price of the hotel nor of a well trained staff.

  • Poor
    Jan 2016
    2.0

    I like the food & drinks at the bar/lounge area downstairs and the waitress was nice.

    The front staff was disrespctfull and they took an hr to bring my car out from the garage area . Room was small and tigth.

  • Good
    Dec 2015
    7.4

    Location location location!

    Somehow got the only hotel in NYC that didn't have a warm holiday feel to it.

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About

Overview

The Maxwell New York City is located in Midtown Manhattan, just steps from Times Square, Fifth Avenue, Broadway, and all of the best attractions and destinations throughout New York City. This hotel is also close to Grand Central Terminal and subway stops, making it easy for guests to get around and see the rest of the city, as well. Rooms are designed for modern comfort with all of the amenities that guests expect, including state-of-the-art technology, high-end baths, and more. The Living Room offers cocktails and conversation, while guests can also enjoy full-service dining at Heartbeat, the onsite restaurant. The Maxwell is home to 697 guest rooms and suites, many with stunning views of the surrounding city and skyline. Amenities include in-room refrigerator and microwave, separate tubs and showers in rooms and nonsmoking accommodations. The hotel also offers babysitting services, concierge services and 24 hour room service, laundry and dry cleaning services and flat screen TVs in every guest room. Guests can also rent cars and make flight reservations from the car rental and airline reservations desk. The Maxwell New York City also has a full-service business center for corporate clients. This hotel is just minutes from transit, making getting there easy. Plus, it is just 30 minutes from LaGuardia and JFK International Airport, with convenient transportation options available at both ends. Guests of the Maxwell can visit Rockefeller Center, Bryant Park, the Metropolitan Museum of Art and Central Park, which are all just minutes away.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

7.9 Good

Based on 3,464 reviews

9.6

Location

9.4

Wellness Area

5.8

Room

4.0

Comfort

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Concierge service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Cable or satellite TV
Air-Conditioned
24 Hour Front Desk
Safe
Babysitting/child care services (surcharge)
Internet (surcharge)
Parking (surcharge)
Designated smoking area
Steam room
Storage available
Wedding services
Wi-Fi
Lift
Hairdryer
Cribs available

Location

Most popular landmarks

  • St. Patrick's Cathedral 400 m
  • Grand Central Terminal 0.6 km
  • Rockefeller Center 0.6 km
  • Museum of Modern Art 0.7 km
  • New York Public Library 0.9 km
  • Bryant Park 0.9 km

New York travel guide

Learn about New York on KAYAK

Getting around

New York LaGuardia 8.7 km
Teterboro 12.8 km
New York - Penn Station 1.9 km
Secaucus Junction, New Jeresy 8.7 km

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