Good to know
|Value for money||7.2|
|Distance to city centre||1.7 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||8.7 km|
|"Great location and awesome staff."||(in 169 reviews)|
|"Staff friendly and extremely helpful"||(in 103 reviews)|
|"The room was clean and cozy!."||(in 121 reviews)|
|"Very small rooms, unhelpful staff."||(in 101 reviews)|
|"Ice machine was broken."||(in 3 reviews)|
|"No coffee makers in rooms!"||(in 18 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 12 reviews|
|bar area||in 49 reviews|
|coffee in the lobby||in 75 reviews|
|comfortable bed||in 146 reviews|
|destination fee||in 22 reviews|
|friendly staff||in 326 reviews|
|grand central station||in 17 reviews|
|great hotel||in 202 reviews|
|great location||in 487 reviews|
|ice machine||in 22 reviews|
|mini bar||in 99 reviews|
|new york||in 47 reviews|
|nice lobby||in 60 reviews|
|room was small||in 606 reviews|
|staff was rude||in 266 reviews|
|times square||in 18 reviews|
|wifi in the room||in 58 reviews|
lackluster - def gone downhill since being a W Hotel. Small rooms, basic and no conditioner in the rooms, isn't that a staple in North America! They charged me for more mini bar items that I could possibly eat in my short stay and told me they will reimburse me in 2 weeks, no one seemed to really care for the inconvenience either.
Location, room was recently renovated
charging some "city tax" w/o warning - it appeared all over sudden on the confirmation of the room reservation. The reception staff including manager could not clearly explain what it is and why it is not mentioned upfront.
Walking distance to a lot of places
Some of the towels were dirty.
Location amenities and staff
Nothing. Loved it
Very nice hotel. Great location and lovely lobby
The airco made some much noise, it was impossible to sleep with. And the bed was rather small
The Maxwell New York City is located in Midtown Manhattan, just steps from Times Square, Fifth Avenue, Broadway, and all of the best attractions and destinations throughout New York City. This hotel is also close to Grand Central Terminal and subway stops, making it easy for guests to get around and see the rest of the city, as well. Rooms are designed for modern comfort with all of the amenities that guests expect, including state-of-the-art technology, high-end baths, and more. The Living Room offers cocktails and conversation, while guests can also enjoy full-service dining at Heartbeat, the onsite restaurant.
The Maxwell is home to 697 guest rooms and suites, many with stunning views of the surrounding city and skyline. Amenities include in-room refrigerator and microwave, separate tubs and showers in rooms and nonsmoking accommodations. The hotel also offers babysitting services, concierge services and 24 hour room service, laundry and dry cleaning services and flat screen TVs in every guest room. Guests can also rent cars and make flight reservations from the car rental and airline reservations desk. The Maxwell New York City also has a full-service business center for corporate clients.
This hotel is just minutes from transit, making getting there easy. Plus, it is just 30 minutes from LaGuardia and JFK International Airport, with convenient transportation options available at both ends. Guests of the Maxwell can visit Rockefeller Center, Bryant Park, the Metropolitan Museum of Art and Central Park, which are all just minutes away.
based on 1,150 reviews
Value for money
Policies vary by room type and provider.
Reviews about The Maxwell New York City
Most popular landmarks
- Grand Central Terminal 0.6 km
- Rockefeller Center 0.6 km
- Museum of Modern Art 0.7 km
- New York Public Library 0.9 km
- Bryant Park 0.9 km
- Times Square 1.1 km
|New York LaGuardia||8.7 km|
|New York - Penn Station||1.9 km|
|Secaucus Junction, New Jeresy||8.7 km|