The Maxwell New York City

541 Lexington Avenue, New York, NY 10022, United States
+1 212 755 1200

Cheapest
rate per night

8.0

Excellent
based on 4,008 reviews
The Maxwell New York City - New York, NY, United States
Check-in
-
Check-out
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Provider Nightly total
Priceline €111
Cancelon €127
STARWOODDIRECT €130
Priceline
Cancelon
STARWOODDIRECT

Good to know

Distance to city centre 1.3 km
Location rating 9.6
Nearest airport New York LaGuardia
Distance to airport 8.7 km

Rooms

Check-in
Check-out

Queen rooms

€127+

Bed type
Provider
Nightly base price
Queen bed
€127 per night
Unknown
€130 per night
Queen bed
€130 per night
Queen bed
€135 per night
Queen bed
€136 per night
Queen bed
€138 per night
Queen bed
€138 per night
Queen bed
€138 per night
Queen bed
€138 per night
Queen bed
€138 per night
Queen bed
€138 per night
Unknown
€138 per night
Queen bed
€138 per night
Unknown
€138 per night
Queen bed
€138 per night
Queen bed
€152 per night
Queen bed
€163 per night
Unknown
€166 per night
Queen bed
€171 per night
Queen bed
€174 per night
Queen bed
€184 per night
Unknown
€228 per night
Queen bed
€473 per night

Double rooms

€142+

Bed type
Provider
Nightly base price
Queen bed
€142 per night
Unknown
€151 per night
Unknown
€158 per night
Unknown
€166 per night
Unknown
€175 per night
Unknown
€185 per night

King rooms

€572+

Bed type
Provider
Nightly base price
King bed
€572 per night

Standard rooms

€111+

Bed type
Provider
Nightly base price
Unknown
€111 per night
Unknown
€170 per night

Reviews

Pros

Cons

Traveller rating

360
263
137
45
30

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 12 reviews
bar area in 49 reviews
coffee in the lobby in 75 reviews
comfortable bed in 146 reviews
destination fee in 22 reviews
friendly staff in 326 reviews
grand central station in 17 reviews
great hotel in 202 reviews
great location in 487 reviews
ice machine in 22 reviews
mini bar in 99 reviews
new york in 47 reviews
nice lobby in 60 reviews
room was small in 606 reviews
staff was rude in 266 reviews
times square in 18 reviews
wifi in the room in 58 reviews
  • Good
    Feb 2020
    8.0

    Great gym. Loved the pelaton bikes. Great lobby lounge/bar with good cocktails, bar food and service. Comfy beds. reasonable size rooms (for New York). 30$ daily bar vouchers were well recieved and used!

    If anything, bathroom was pretty small.

  • Excellent
    Feb 2020
    10.0

    Over-The-Top treatment for Marriott Titanium Elite members like myself.

  • Poor
    Feb 2020
    2.0

    The location is ideal! It’s very centrally located and there are many subway lines within a quick walk.

    The staff that I interacted with were, by and large, incredibly unhelpful and quite rude. I had a few questions and every person gave me conflicting information. They were unhelpful and seemed peeved that I was asking anything. No one made me feel welcome in any way. The walls are incredibly thin. I travel often and this was far and away the loudest hotel I’ve ever stayed in. Airlines clearly use this as a stopover hotel — the lobby is full at all times with pilots and flight attendants — and so just be warned that large groups of people will be checking in and wandering the halls at all hours of the night. But since the walls are so thin, their voices carry and echo so loudly that it sounds like someone is yelling inside your room, and the sounds of rolling luggage sound like a train rolling down the hallway. I got no sleep for my full stay. The rooms are also pretty worn down. The bathroom is tiny and there is only half a stationary door to the shower, so whenever you shower, be prepared for a flooded bathroom. We also had shattered floor tiles in the bathroom — we’re lucky we didn’t cut our feet on them. Why wouldn’t someone clean that up and replace them? The hidden room fees that other reviewers mentioned also really add up. This may seem like a cheaper option than other hotels in the area, but once you account for all the hidden fees, it really isn’t. They give you a $30 bar voucher to lessen the blow of the $25 nightly destination fee, but be warned: the cheapest cocktail at the bar is $17 plus tax and tip ... so that $30 voucher isn’t going very far. I definitely won’t be staying here again. There are much better options in this area.

  • Mediocre
    Feb 2020
    4.0

    Staff was friendly, location is nice and the breakfast was fine. The host at breakfast was great at seating people and accommodating everyone to have a short wait.

    The room was very disappointing. It smelled of mold, and bathroom didn't feel very clean. The decor was dated, and the AC/Heater was insanely loud. The alarm by the previous guest was apparently set for 6AM- and I did not notice as I didn't use it. There was no hair conditioner provided- only shampoo. The room felt like it needed a complete redo.

  • Excellent
    Feb 2020
    8.3

    Honestly I loved my stay at the Maxwell. It’s one of the best NYC hotel experiences I’ve had. This property’s staff is amazing. You actually get your moneys worth from the destination fee via $30 voucher to the bar/lounge in the lobby. Which is lovely.

    The same thing you don’t like about most NYC hotels. May need a deep, deep cleaning. My room wasn’t dirty but it would have been superb if it were sparkling clean, as one would expect from a hotel.

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About

Overview

The Maxwell New York City is located in Midtown Manhattan, just steps from Times Square, Fifth Avenue, Broadway, and all of the best attractions and destinations throughout New York City. This hotel is also close to Grand Central Terminal and subway stops, making it easy for guests to get around and see the rest of the city, as well. Rooms are designed for modern comfort with all of the amenities that guests expect, including state-of-the-art technology, high-end baths, and more. The Living Room offers cocktails and conversation, while guests can also enjoy full-service dining at Heartbeat, the onsite restaurant.

The Maxwell is home to 697 guest rooms and suites, many with stunning views of the surrounding city and skyline. Amenities include in-room refrigerator and microwave, separate tubs and showers in rooms and nonsmoking accommodations. The hotel also offers babysitting services, concierge services and 24 hour room service, laundry and dry cleaning services and flat screen TVs in every guest room. Guests can also rent cars and make flight reservations from the car rental and airline reservations desk. The Maxwell New York City also has a full-service business center for corporate clients.

This hotel is just minutes from transit, making getting there easy. Plus, it is just 30 minutes from LaGuardia and JFK International Airport, with convenient transportation options available at both ends. Guests of the Maxwell can visit Rockefeller Center, Bryant Park, the Metropolitan Museum of Art and Central Park, which are all just minutes away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

8.0 Excellent

based on 4,008 reviews

9.6

Location

9.1

Wellness

5.2

WiFi

4.1

Comfort

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Babysitting or child care
Business centre
Internet
Wi-Fi
Concierge service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Storage available
Lift
Hairdryer
Wedding services
Linens
Towels
Cribs available
Cable or satellite TV

FAQs when booking at The Maxwell New York City

Where is The Maxwell New York City located?

The Maxwell New York City is located at 541 Lexington Avenue in Midtown, 1.3 km from the centre of New York. Grand Central Terminal is the closest landmark to The Maxwell New York City.

When is check-in time and check-out time at The Maxwell New York City?

Check-in time is 15:00 and check-out time is 12:00 at The Maxwell New York City.

Does The Maxwell New York City offer free Wi-Fi?

No, The Maxwell New York City does not offer free Wi-Fi.

Does The Maxwell New York City offer free parking?

No, The Maxwell New York City does not offer free parking.

Does The Maxwell New York City offer free airport shuttle service?

No, The Maxwell New York City does not offer free airport shuttle service.

How far is The Maxwell New York City from the airport?

The Maxwell New York City is 8.7 km from New York LaGuardia.

Can you bring pets to The Maxwell New York City?

Yes, The Maxwell New York City is a pet-friendly hotel.

Does The Maxwell New York City have a pool?

No, The Maxwell New York City does not have a pool on-site.

Photos

The Maxwell New York City - New York - Building All photos (53)
The Maxwell New York City - New York - Balcony Balcony (1)
The Maxwell New York City - New York - Banquet hall Banquets (1)
The Maxwell New York City - New York - Bar Bar (2)
The Maxwell New York City - New York - Bathroom Bathroom (1)

Location

Most popular landmarks

  • Grand Central Terminal 0.6 km
  • Rockefeller Center 0.6 km
  • Museum of Modern Art 0.7 km
  • New York Public Library 0.9 km
  • Bryant Park 0.9 km
  • Times Square 1.1 km

About the neighbourhood

Midtown is known for: Broadway, touristy, shopping

More

New York travel guide

Learn about New York on KAYAK

Getting around

New York LaGuardia 8.7 km
Teterboro 12.8 km
New York - Penn Station 1.9 km
Secaucus Junction, New Jeresy 8.7 km

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