Trips
Hotel Pennsylvania

Hotel Pennsylvania

5.3
OK

Based on 48,229 reviews
 
401 7th Avenue, New York, NY 10001, United States
  +1 212 736 5000
Hotel Pennsylvania - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor €39
KAYAK €44
Cancelon €51
TripAdvisor
per night
KAYAK
per night
Cancelon
per night

Rooms

Check-in
Check-out

Classic rooms

€39+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
€100 per night
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Unknown
€100 per night
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Double bed
€101 per night
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Twin bed
€101 per night
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Twin bed
€101 per night
IMAGE
King bed
€104 per night
IMAGE
Twin bed
€104 per night
IMAGE
King bed
€105 per night
IMAGE
Unknown
€105 per night
IMAGE
King bed
€106 per night
IMAGE
Double bed
€106 per night
IMAGE
Twin bed
€106 per night
IMAGE
Unknown
€106 per night
IMAGE
King bed
€107 per night
IMAGE
Twin bed
€107 per night
IMAGE
King bed
€108 per night
IMAGE
Double bed
€109 per night
IMAGE
Double bed
€109 per night
IMAGE
Double bed
€109 per night
IMAGE
Unknown
€111 per night
IMAGE
Twin bed
€112 per night
IMAGE
Twin bed
€112 per night
IMAGE
King bed
€114 per night
IMAGE
King bed
€114 per night
IMAGE
Double bed
€115 per night
IMAGE
Double bed
€117 per night
IMAGE
Double bed
€117 per night
IMAGE
Double bed
€117 per night
IMAGE
Unknown
€117 per night
IMAGE
Double bed
€118 per night
IMAGE
King bed
€121 per night
IMAGE
King bed
€121 per night
IMAGE
Unknown
€121 per night
IMAGE
Unknown
€121 per night
IMAGE
Unknown
€122 per night
IMAGE
Unknown
€122 per night
IMAGE
Double bed
€124 per night
IMAGE
Double bed
€126 per night
IMAGE
King bed
€130 per night
IMAGE
Double bed
€130 per night
IMAGE
King bed
€134 per night
IMAGE
Double bed
€135 per night
IMAGE
Double bed
€135 per night
IMAGE
Double bed
€136 per night
IMAGE
Double bed
€142 per night
IMAGE
Double bed
€147 per night
IMAGE
King bed
€148 per night
IMAGE
Double bed
€150 per night
IMAGE
King bed
€151 per night
IMAGE
Twin bed
€159 per night
IMAGE
Double bed
€161 per night
IMAGE
Double bed
€170 per night
IMAGE
Double bed
€186 per night
IMAGE
Double bed
€194 per night
IMAGE
Unknown
€200 per night
IMAGE
Double bed
€226 per night
IMAGE
Double bed
€229 per night
IMAGE
Double bed
€268 per night
IMAGE
Double bed
€295 per night
IMAGE
Double bed
€39 per night
IMAGE
Unknown
€42 per night
IMAGE
Double bed
€44 per night
IMAGE
Unknown
€48 per night
IMAGE
Double bed
€51 per night
IMAGE
Unknown
€61 per night
IMAGE
King bed
€62 per night
IMAGE
Twin bed
€63 per night
IMAGE
Unknown
€65 per night
IMAGE
Unknown
€65 per night
IMAGE
Double bed
€66 per night
IMAGE
Twin bed
€66 per night
IMAGE
Double bed
€67 per night
IMAGE
Unknown
€67 per night
IMAGE
Double bed
€68 per night
IMAGE
Twin bed
€68 per night
IMAGE
Unknown
€68 per night
IMAGE
Unknown
€68 per night
IMAGE
Double bed
€70 per night
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Unknown
€72 per night
IMAGE
Double bed
€74 per night
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Unknown
€74 per night
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Double bed
€75 per night
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King bed
€76 per night
IMAGE
King bed
€76 per night
IMAGE
King bed
€77 per night
IMAGE
Double bed
€77 per night
IMAGE
Double bed
€77 per night
IMAGE
Unknown
€77 per night
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Unknown
€77 per night
IMAGE
King bed
€78 per night
IMAGE
King bed
€81 per night
IMAGE
Double bed
€84 per night
IMAGE
Twin bed
€84 per night
IMAGE
Unknown
€84 per night
IMAGE
Unknown
€85 per night
IMAGE
Double bed
€89 per night
IMAGE
Unknown
€89 per night
IMAGE
Double bed
€90 per night
IMAGE
Double bed
€91 per night
IMAGE
Double bed
€91 per night
IMAGE
Double bed
€91 per night
IMAGE
Double bed
€91 per night
IMAGE
Double bed
€94 per night
IMAGE
King bed
€95 per night
IMAGE
Double bed
€95 per night
IMAGE
Double bed
€99 per night
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Twin bed
€99 per night

Deluxe rooms

€149+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€149 per night

King rooms

€117+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
€117 per night
IMAGE
King bed
€128 per night
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King bed
€171 per night
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King bed
€190 per night

Superior rooms

€168+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€168 per night

Standard rooms

€82+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€118 per night
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Unknown
€119 per night
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Unknown
€137 per night
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Unknown
€203 per night
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Unknown
€82 per night
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Unknown
€89 per night

Double rooms

€79+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€104 per night
IMAGE
Unknown
€106 per night
IMAGE
Double bed
€111 per night
IMAGE
Double bed
€111 per night
IMAGE
Unknown
€111 per night
IMAGE
Double bed
€127 per night
IMAGE
Unknown
€132 per night
IMAGE
Unknown
€133 per night
IMAGE
Unknown
€135 per night
IMAGE
Unknown
€136 per night
IMAGE
Double bed
€139 per night
IMAGE
Double bed
€141 per night
IMAGE
Double bed
€149 per night
IMAGE
Unknown
€149 per night
IMAGE
Unknown
€154 per night
IMAGE
Double bed
€155 per night
IMAGE
Double bed
€156 per night
IMAGE
Unknown
€168 per night
IMAGE
Double bed
€169 per night
IMAGE
Double bed
€175 per night
IMAGE
Double bed
€181 per night
IMAGE
Unknown
€185 per night
IMAGE
Double bed
€230 per night
IMAGE
Unknown
€79 per night
IMAGE
Unknown
€81 per night
IMAGE
Double bed
€93 per night
IMAGE
Double bed
€98 per night

Reviews

Traveller rating

138
306
468
392
309

Time of year

Traveller type

Show reviews that mention

+
madison square
close to penn station
times square
long line
staff was rude
location my room
new york
good location
room was dirty
worst hotel
location and price
peeling paint
dirty carpet
bathroom was very small
  • Mediocre
    Oct 2018
    2.2

    Waiting on line 1.5 hours to check in. Dirty carpets, leaking faucets, small rooms, no desk or table to work on. Generally dirty, grungy, and worn out. Dank smell. Would never stay here again or recommend to anyone else.

  • Poor
    Oct 2018
    2.0

    Mold, Mold Mold

    Room was disgusting, moldy, and falling apart. Took over an hour to check in. Just horrible.

  • Poor
    Oct 2018
    2.0

    Was neger able to check in

    NOTHING.

    The line after midnight for check in was 40’people deep with 2 people at the counter. The line didn’t move 1 person for 25 minutes. I left. I want a refund and if I don’t get credit I’m disputing the charge. I tried to reach the hotel and Kayak and couldn’t get ahold of either. Had I stayed there I wouldn’t t have checked until 2 a.m. at the rate they were going, people on line were fighting, and it was a mess.

  • Mediocre
    Oct 2018
    4.0

    An old hotel, at first it looks like a classic, but once you enter the elevators and start walking the hallways you notice it's old, not vintage, then you get to your room to realize, at least on the 16th floor, the whole hotel is long due for remodeling. The basics are covered: clean towels and sheets and bathroom basics work fine, but the bathroom tile, furniture, closets, wall paint, drapes, carpet, etc. are in need of being replaced as soon as possible. Free wi-fi works ok. I don't get it, they are in the Mid-Town area, across the street from The Madison Square Garden, so location could hardly be better, but it seems they are not willing to invest on their hotel, it triggers a perception of abandonment, carelessness.

  • Good
    Oct 2018
    8.0

    Beds ok to sleep upon water pressure in the tub shower excellent Staff friendly and informative understanding. Also very efficient with both your and their time

    Bathroom appearance dated yet surprisingly useful and well thought out . Room could use more ambient or direct lighting for those spending more time in them other then preparing to sleep or enjoy the city .

  • Poor
    Oct 2018
    2.0

    Worst stay

    Nothing

    Everything. There was mold in the room and bathroom was a mess.

  • Mediocre
    Oct 2018
    2.8

    Gross

    Location

    I thought I was give it benefit of the doubt. No. This place is disgusting. Do not book here. The location is great but that’s all. Mold on the walls, musty nasty smell throughout the entire place. We didn’t even end up staying here, we left after our concert. So gross. Such a waste of money. Do. Not. Book. This.

  • Poor
    Sep 2018
    2.0

    30 min to check-in with only 1 staff. Others probably waited 50min

  • Okay
    Sep 2018
    4.5

    Horrible property

    Location

    Run down rooms, insects and rodents, poor air conditioning, checkin was terrible.

  • Poor
    Sep 2018
    2.0

    One night was one too many

    The only thing going for this hotel is the location. It’s adross the street from Penn Station and the ideal mid-town spot to reach just about anywhere you’d want to go.

    It took 45 minutes to check in at 11:00pm. I paid extra for a Penn5000 room. It was a dingy, dirty room; sheets were threadbare with a thin blanket. I called for another, 1 1/2 hours later I didn’t receive it. Staff is apathetic and uninterested in good service. Customer service is not a priority here even after I complained. Spend the extra money and go somewhere else!

  • Poor
    Aug 2018
    2.0

    Worst hotel ever.

    This is the worst hotel I have ever stayed in. Very old, no maintenance, dirty, just overal horrible. Moldy and musty smell in the room. I heard of people seeing rates in there rooms. One of our guests got a rash of ticks or something we are still trying to determine what it is.

    It took us over an hour and a half to check in. The staff could care less. Only two people at the front desk. Don’t even think about staying here. This hotel shouldn’t even be given one star. It should be not rated, it is so bad. I had to pay extra for a facility fee that was never mentioned. If I didn’t pay, they would not give me my room.

  • Mediocre
    Aug 2018
    4.0

    Needs major improvements. Facilities fee scam.

    The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.

    70 minute wait in line to check in, did not arrive to room until 1:00am after a very long day of travel. Room smelled moldy and musty, air quality was a major concern and window could not be opened. Aesthetics looked run down and degraded in a way that regardless of how well it may have been cleaned it looked dirty and questionable. Upon checkout the next morning, after only having spent 5.5 hours sleeping in the hotel the front desk tried to charge us an additional $34 "facilities" fee that had not been mentioned anywhere to the best of our recollection. We pushed back and said that we had not had time to use any "facilities" because of the extremely long wait in line the night before and the person at the front desk kindly dropped it.

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About

Overview

A stay at Hotel Pennsylvania places you in the heart of New York, within a 10-minute walk of Macy's and Empire State Building. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

5.3 OK

Based on 48,229 reviews

9.5

Location

6.3

WiFi

2.0

Vibe

1.4

Cleanliness

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Lift
Hairdryer
Coffee shop

Location

Most popular landmarks

  • Empire State Building 0.5 km
  • Bryant Park 0.8 km
  • New York Public Library 0.9 km
  • Fifth Avenue 1 km
  • Times Square 1 km
  • High Line 1.2 km

About the neighbourhood

Chelsea is known for: art galleries, shopping, LGBT

More

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Learn about New York on KAYAK

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