Overview

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Hotel Chandler

12 East 31st Street, New York, NY 10016, United States
+1 212 889 6363

€139+

Overall guest ratings

8.4/10 Excellent
based on 2,732 reviews

Review highlights

  • 9.6
  • 9.3
  • 7.6
  • 4.4

Nearby

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    About

    Hotel Chandler is in the heart of New York, walking distance from Empire State Building and Museum of Sex. This 4.5-star hotel is close to Macy's and Grand Central Terminal.

    Rooms

    Make yourself at home in one of the 148 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This Beaux Arts hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Chandler. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,732 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      7.7 "Easily accessible by car, said 77%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.8 "98% said the concierge service was amazing."
      9.0 "Housekeeping was great, according to 90%."
      7.7 "Management was excellent, said 77%."
      7.5 "75% said the booking process went smoothly."
    • 7.6 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.6 "54% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 2.7 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    based on 1,557 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      8.8 "Housekeeping was great, according to 88%."
      7.7 "Management was excellent, said 77%."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      8.6 "City centre within easy reach, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Internet works."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      5.8 "Only 58% thought the shower was ok."
    • 3.9 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.9 "61% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 3.2 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 601 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 7.9 "Internet works."
    • 5.5 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      3.7 "For 63%, the rooms looked old."
      1.2 "88% were unhappy with the view."
      2.8 "72% criticized the small bathroom."
    • 4.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.9 "51% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% criticized the small bathroom."

    Overall rating

    8.3 Excellent
    based on 163 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.6 "54% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.1 "59% thought it was too noisy."

    Overall rating

    8.3 Excellent
    based on 409 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 7.4 "Internet works."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
    • 4.9 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      2.7 "73% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      3.5 "65% criticized the small bathroom."
    • 2.4 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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