Overview

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Hotel Chandler

12 East 31st Street, New York, NY 10016, United States
+1 212 889 6363

€194+

Overall guest ratings

8.4/10 Excellent
based on 2,458 reviews

Review highlights

  • 9.6
  • 9.3
  • 7.6
  • 4.4

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Housed in a 1905 Beaux Arts building, this boutique hotel is in New York's Murray Hill district. Located between the Empire State Building, Madison Square Park, Penn Station and Times Square, the Chandler Hotel is 3 blocks from Macy's, and one mile from Union Square.

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    Expedia

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,732 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      7.7 "Easily accessible by car, said 77%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.8 "98% said the concierge service was amazing."
      9.0 "Housekeeping was great, according to 90%."
      7.7 "Management was excellent, said 77%."
      7.5 "75% said the booking process went smoothly."
    • 7.6 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.6 "54% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 2.7 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    based on 1,557 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      8.8 "Housekeeping was great, according to 88%."
      7.7 "Management was excellent, said 77%."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      8.6 "City centre within easy reach, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Internet works."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      5.8 "Only 58% thought the shower was ok."
    • 3.9 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.9 "61% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 3.2 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
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    Overall rating

    8.4 Excellent
    based on 601 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 7.9 "Internet works."
    • 5.5 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      3.7 "For 63%, the rooms looked old."
      1.2 "88% were unhappy with the view."
      2.8 "72% criticized the small bathroom."
    • 4.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.9 "51% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% criticized the small bathroom."

    Overall rating

    8.3 Excellent
    based on 163 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.6 "54% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.1 "59% thought it was too noisy."

    Overall rating

    8.3 Excellent
    based on 409 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 7.4 "Internet works."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
    • 4.9 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      2.7 "73% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      3.5 "65% criticized the small bathroom."
    • 2.4 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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