Overview

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DoubleTree by Hilton Metropolitan - New York City

569 Lexington Avenue, New York, NY 10022, United States
+1 212 752 7000

€169+

Overall guest ratings

7.7/10 Good
based on 5,394 reviews

Review highlights

  • 9.7
  • 8.8
  • 5.5
  • 5.4

Good to know

  • Clean rooms
  • Comfortable beds
  • Close to public transport

Nearby

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    About

    The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.

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    Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Cribs available
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 5,394 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
    • 8.8 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 6.7 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
      5.0 "50% found the room service acceptable."
      5.4 "Only 54% found the restaurant service to be good."
      5.0 "Hotel security was average, thought 50%."
    • 6.3 "Pool is mediocre."
    • 5.6 "Rooms are ok."
      5.3 "Only 53% thought the shower was ok."
      5.6 "56% said the view was so-so."
    • 5.5 "Bar is ok."
    • 5.4 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      3.7 "63% complained about the elevator."
      1.6 "84% thought the facilities needed updating."
    • 4.7 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    8.0 Good
    based on 2,697 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
      5.8 "58% said the view was so-so."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.3 "Bar is ok."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      3.5 "65% complained about the elevator."
    • 4.6 "Vibe wasn't good."
      4.0 "60% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    based on 1,456 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.9 "City centre within easy reach, said 99%."
    • 7.1 "Good service."
      7.0 "70% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 6.1 "Bar is ok."
    • 5.3 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 5.2 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 5.0 "Average comfort."
    • 5.0 "Rooms are ok."
      5.4 "54% said the view was so-so."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      1.6 "84% thought the facilities needed updating."
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    Overall rating

    7.1 Good
    based on 377 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.0 "50% found the room service acceptable."
    • 6.4 "Average value."
      6.8 "68% thought it was adequately priced."
    • 5.7 "Internet is average."
      6.8 "68% thought it was adequately priced."
    • 5.5 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    based on 863 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.7 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 6.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      5.1 "51% found the room service acceptable."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.1 "Only 51% thought the shower was ok."
    • 5.6 "Internet is average."
      6.7 "67% thought it was adequately priced."
    • 5.4 "Bar is ok."
    • 4.7 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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