Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
+1 212 564 0994

€132+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.7/10 Good
based on 3,234 reviews

Review highlights

  • 9.4
  • 8.9
  • 5.0
  • 4.4

Good to know

  • Friendly service

Nearby

    show all

    About

    The DoubleTree by Hilton Hotel New York City - Chelsea welcomes you with a peaceful ambiance after a busy day of sightseeing or business. Our location in Chelsea, a secluded residential neighborhood featuring eclectic shops, restaurants and galleries, makes this property a convenient midtown Manhattan hotel Walk from our DoubleTree by Hilton Hotel to New York City landmarks, such as Penn Station, Madison Square Garden, the Jacob K. Javits Convention Center, the Empire State Building, and the Broadway Theater District, as well as many other midtown Manhattan attractions. The hotel’s close proximity to Fifth Avenue designer boutiques, Central Park trails and landmarks, world-renowned museums, and performing arts venues gives you more time to explore the city. If you’re here on business, the Financial District, Wall Street, and major corporations can be quickly accessed by foot, taxi, or subway Our 26-story hotel features a sleek, modern design in a warm color palette. Retreat from the vibrant city to rest and relax in a guest room or junior suite. Rely on the business center for the support services you need when away from your office. Savor American cuisine or sip a cocktail at Chelton’s Bar and Grill before going to a Broadway show or a Madison Square Garden event. Maintain your exercise routine in our fully equipped fitness center The DoubleTree by Hilton Hotel New York City - Chelsea offers a tranquil retreat in the heart of midtown Manhattan

    Less More Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Cribs available
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 3,234 reviews
    • 9.4 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.6 "Great service."
    • 6.9 "Internet is average."
    • 6.7 "Average cleanliness."
    • 5.0 "Rooms are ok."
    • 4.4 "Not very comfortable."
    • 3.5 "Vibe wasn't good."
    • 3.5 "Wellness & sports facilities were not very nice."
    • 2.5 "Terrible amenities."
    View all review categories

    Overall rating

    8.0 Good
    based on 1,487 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      7.1 "Great parking, according to 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Food is delicious."
      9.8 "Yummy desserts, said 98%."
      8.4 "84% were happy with the price."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      3.1 "69% said rooms were small."
      4.0 "60% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
      1.6 "84% criticized the small bathroom."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 3.4 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
      4.7 "53% didn't like the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.4 Good
    based on 1,099 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.5 "Internet is average."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      1.6 "84% thought they were poorly maintained."
      0.5 "95% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      3.2 "For 68%, the rooms looked old."
      4.0 "60% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.4 "56% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 3.5 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.8 "For 82%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.1 Good
    based on 226 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 9.1 "Food is to die for."
    • 8.7 "Great service."
    • 6.8 "Internet is average."
    • 6.1 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 3.6 "Vibe wasn't good."
      1.5 "For 85%, the lobby entrance was sub-standard."
      2.9 "71% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    based on 420 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 4.5 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.9 "61% complained about the bathroom."
      0.5 "95% were disappointed with the minibar."
      2.7 "Air conditioning was criticized by 73%."
      1.4 "86% thought they were poorly maintained."
      3.5 "65% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
    • 3.2 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close