Overview

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Victoria Palace Hotel

Sunny Beach S/n, Nesebar 8240, Bulgaria
+359 5542 5490

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+359 5542 5490

Overall guest ratings

5.3/10 OK
based on 502 reviews

Review highlights

  • 8.5
  • 5.6
  • 4.6
  • 3.9

Nearby

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    About

    When you stay at Victoria Palace Hotel in Sunny Beach, you'll be near the beach and convenient to Sunny Beach and Action Aquapark. This 5-star hotel is within close proximity of Luna Park and Dinevi Marina.

    Rooms

    Make yourself at home in one of the 545 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers.

    Amenities

    Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a hair salon, and shopping on site.

    Dining

    Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Child pool
    • Cable or satellite TV
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    based on 502 reviews
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 5.6 "Average comfort."
    • 5.2 "Pool is mediocre."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.9 "Value below average."
      3.8 "62% thought it was overpriced."
    • 3.7 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      2.1 "79% didn't like the uncomfortable beds."
      2.9 "For 71%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "82% were disappointed with the minibar."
      1.0 "90% had problems with the shower."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.2 "Service is unsatisfactory."
      3.3 "67% found the staff to be unfriendly."
      3.8 "62% thought the service was unprofessional."
      3.1 "Bad housekeeping, according to 69%."
      0.8 "92% indicated the recreation staff was not good."
      1.3 "87% complained about the restaurant service."
      1.4 "86% complained about the room service."
      2.0 "80% didn't like the management."
    • 2.8 "Awful breakfast."
    View all review categories

    Overall rating

    5.4 OK
    based on 261 reviews
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 5.5 "Average comfort."
    • 5.2 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.0 "Pool is mediocre."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.3 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      2.0 "80% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "For 69%, the rooms looked old."
    • 3.8 "Value below average."
    • 3.6 "Service is below average."
      3.4 "66% found the staff to be unfriendly."
      3.9 "61% thought the service was unprofessional."
      3.1 "Bad housekeeping, according to 69%."
      1.6 "84% complained about the room service."
    • 2.7 "Food is inedible."
      0.9 "For 91%, the dining experience was not enjoyable."
      0.8 "Unclean dining area, according to 92%."
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    Overall rating

    5.1 OK
    based on 200 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 5.7 "Average comfort."
    • 5.2 "Pool is mediocre."
    • 4.8 "Vibe wasn't good."
      4.8 "Unfriendly atmosphere, according to 52%."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      5.0 "50% found the grounds not bad."
    • 3.7 "Value below average."
    • 3.6 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.9 "81% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
    • 3.4 "Service is below average."
      3.8 "62% found the staff to be unfriendly."
      3.8 "62% thought the service was unprofessional."
      3.1 "Bad housekeeping, according to 69%."
    View all review categories

    Overall rating

    5.2 OK
    based on 40 reviews
    • 8.7 "Location is great."
    • 5.4 "Pool is mediocre."
    • 5.2 "Vibe was decent."
    • 4.0 "Rooms are not good."
      2.7 "73% said rooms were dirty."
    • 3.5 "Service is below average."
      3.1 "69% found the staff to be unfriendly."
    • 2.7 "Food is inedible."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    View all review categories
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