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Riu Palace Tropical Bay All Inclusive

Norman Manley Blvd, Negril, Jamaica
+1 876 957 5900


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Overall guest ratings

7.9/10 Good
based on 437 reviews
See all reviews

Review highlights

  • 10.0
  • 9.4
  • 6.1
  • 5.1

Good to know

  • Recreation staff is nice
  • Great menu
  • Friendly service


    show all


    When you stay at RIU Palace Tropical Bay All Inclusive in Negril, you'll be on the beach and convenient to Booby Cay and Kool Runnings Water Park. This 4-star resort is within the vicinity of Times Square Mall and Throne Room.


    Make yourself at home in one of the 416 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.


    Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
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    Guest reviews

    Overall rating

    7.9 Good
    based on 437 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Excellent breakfast."
    • 9.2 "Wonderful beach."
    • 8.1 "Great service."
    • 8.1 "Very good internet connection."
    • 6.1 "Vibe was decent."
    • 5.1 "Average amenities."
    • 5.0 "Rooms are ok."
    • 4.7 "Not very comfortable."
    View all review categories

    Overall rating

    8.0 Good
    based on 393 reviews
    • 9.1 "Wonderful beach."
      8.4 "84% appreciated the clean beach."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
      8.0 "80% thought the service was very professional."
    • 8.0 "Generally very clean."
      9.6 "96% thought it was clean."
    • 8.0 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 7.5 "Good location."
      8.4 "84% appreciated the closeness to the beach."
      7.5 "75% liked the proximity to shopping."
    • 5.9 "Average value."
    • 5.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Vibe was decent."
    • 5.5 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 4.9 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall rating

    7.1 Good
    based on 43 reviews
    • 9.3 "Wonderful beach."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Tasty food."
    • 7.1 "Good cleanliness."
    • 4.5 "Rooms are not good."
    • 4.2 "Not very comfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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