Overview

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Mercure Melbourne Treasury Gardens

13 Spring Street, Melbourne, VIC 3000, Australia
+61 392 059 999

€91+

Overall guest ratings

8.4/10 Excellent
based on 2,168 reviews

Review highlights

  • 9.4
  • 9.2
  • 8.7
  • 5.7

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Mercure Melbourne Treasury Gardens is located in the centre of Melbourne, overlooking Treasury Gardens. The perfect place to stay while exploring Melbourne's attractions such as Federation Square, the MCG and Parliament House. Mercure Melbourne Treasury Gardens features 164 rooms, all with Internet access and many with Treasury Garden views. The hotel also features Hop Sing Bar & Food, encouraging the spirit of eating and drinking together, with an Asian infused menu designed for sharing.

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    accorhotels.com

    AMENITIES

    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 2,168 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.3 "73% were happy with the room service."
      10.0 "Management was excellent, said 100%."
      7.5 "75% found the restaurant service to be one of the best."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Bar is amazing."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.4 "Breakfast is good."
    • 7.2 "Good amenities."
      9.9 "99% found the grounds to be nice."
      7.1 "71% thought the architecture was beautiful."
      10.0 "100% loved the outdoor sports facilities."
      8.0 "80% said the facilities were very new."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% thought the shower was ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."
      6.9 "Only 69% found the balcony ok."
    • 4.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.4 "96% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 3.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 1,279 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.4 "74% were happy with the room service."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Bar is amazing."
    • 8.1 "Breakfast is good."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% thought the shower was ok."
    • 4.7 "Not very comfortable."
      1.7 "83% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 3.3 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 411 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 7.4 "Good cleanliness."
      7.3 "73% said rooms were clean."
      7.3 "73% thought it was clean."
    • 5.5 "Rooms are ok."
    • 4.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    8.3 Excellent
    based on 65 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.2 "High value."
    • 6.1 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 411 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 6.8 "Average value."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said the rooms were modern."
    • 5.1 "Average comfort."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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