Overview

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Makkah Hilton Towers

Ibrahim El Khalil Street PO Box 844, Mecca 21955, Saudi Arabia
+966 125 340 000

€127+

Overall guest ratings

7.7/10 Good
based on 5,379 reviews

Review highlights

  • 9.0
  • 8.0
  • 4.2
  • 2.9

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    Set in an extraordinary location steps away from Masjid al-Haram, this Hilton hotel in Makkah offers outstanding hospitality and a wide selection of accommodation choices in 799 rooms and suites. All rooms are exquisitely furnished with a contemporary kitchenette, ideal for families and extended stays. Duplexes, Suites and Villas offer additional bedrooms and bathrooms as well as direct Haram or city views.

    Shop the afternoon away at the onsite shopping mall with 450 shops and a food court. Stay connected with your business at the well-equipped business center offering photocopying and secretarial services. Enhance the experience of your journey to Makkah with a family meal with panoramic views of the city at Etlalah Restaurant. Makkah Hilton Towers are adjacent to the Makkah Hilton Hotel, which features three additional restaurants and two air-conditioned, 20,000 seat prayer halls.

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    Makkah Hilton Towers

    AMENITIES

    • Babysitting or child care
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wi-Fi
    • Airport shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 5,379 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
      5.8 "Only 58% thought the service was professional."
      5.1 "51% thought the management was tolerable."
    • 5.5 "Rooms are ok."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      4.6 "54% didn't like the architecture."
      4.5 "55% were unhappy with the handicap accessible facilities."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.8 "Unfriendly atmosphere, according to 72%."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    based on 860 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 6.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 5.6 "Rooms are ok."
    • 4.1 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 3.6 "Value below average."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.2 "For 88%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.2 "For 88%, the lobby entrance was sub-standard."
      2.8 "Unfriendly atmosphere, according to 72%."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 4,249 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.0 "Housekeeping was ok, according to 60%."
      5.8 "Only 58% thought the service was professional."
      5.5 "55% found the room service acceptable."
      5.4 "54% thought the management was tolerable."
    • 5.7 "Rooms are ok."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
    • 3.6 "Value below average."
      3.5 "65% said the breakfast was too expensive."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      1.2 "For 88%, the lobby entrance was sub-standard."
    • 1.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      2.3 "Unfriendly atmosphere, according to 77%."
      1.2 "For 88%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.4 Good
    based on 268 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 6.6 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 6.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.8 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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