Overview

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Elaf Al Mashaer Hotel Makkah

Ajyad Road, Mecca --, Saudi Arabia
+966 2575 8080

€87+

Overall guest ratings

6.7/10 Good
based on 2,897 reviews

Review highlights

  • 8.1
  • 4.9
  • 3.3
  • 3.3

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Elaf Al Mashaer Hotel is a great choice for a stay in Mecca. For a bite to eat, guests can check out Al Multazim, one of 2 restaurants, which serves Asian cuisine and is open for breakfast, lunch, and dinner. Rooms at this luxurious hotel offer 24-hour room service, LED TVs, and refrigerators.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Concierge service
    • Room service
    • Restaurant
    • Coffee shop
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    based on 2,883 reviews
    • 8.1 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 7.9 "Good location."
      9.1 "91% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% thought parking was inexpensive."
    • 4.9 "Service is below average."
      4.9 "51% indicated the reception staff was not good."
      3.7 "Bad housekeeping, according to 63%."
      4.0 "60% thought the service was unprofessional."
      3.3 "67% complained about the room service."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.4 "76% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      1.4 "86% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
      0.9 "91% criticized the small bathroom."
      2.5 "75% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
    • 3.0 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
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    Overall rating

    6.6 Good
    based on 432 reviews
    • 8.0 "Breakfast is good."
    • 7.8 "Good location."
      9.1 "91% liked the proximity to sightseeing."
    • 5.3 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.3 "Not very clean."
      2.3 "77% said rooms were dirty."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      2.3 "77% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.7 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
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    Overall rating

    6.8 Good
    based on 2,104 reviews
    • 8.2 "Breakfast is good."
    • 7.9 "Good location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 7.3 "High value."
    • 5.1 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.5 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      0.0 "100% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "For 87%, the rooms looked old."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      5.0 "50% thought the cleanliness of the hotel was average."
      2.5 "75% said the bathroom was dirty."
    • 3.0 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      3.0 "70% thought it was too noisy."
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    Overall rating

    6.6 Good
    based on 345 reviews
    • 7.6 "Good location."
      9.1 "91% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 5.1 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.0 "Awful rooms."
      3.2 "68% didn't like the uncomfortable beds."
      2.1 "79% said rooms were small."
      1.3 "87% complained about the bathroom."
    • 2.6 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
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    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou
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