Overview

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Hotel Excelsior

Via Cesare Battisti 1, 54037 Massa, Tuscany, Italy
+39 0585 8601

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+39 0585 8601

Overall guest ratings

8.4/10 Excellent
based on 336 reviews

Review highlights

  • 10.0
  • 9.6
  • 8.8
  • 6.4

Good to know

  • Beach nearby
  • Friendly service

Nearby

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    About

    When visiting Massa, Hotel Excelsior is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Il Sestante, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer minibars and room service.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Beachfront
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 336 reviews
    • 10.0 "Incredible bar."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      9.2 "92% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 8.8 "Breakfast is good."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Beach is lovely."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
    • 5.4 "Vibe was decent."
    • 4.3 "Value below average."
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    Overall rating

    8.4 Excellent
    based on 168 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Beach is lovely."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 6.0 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 5.3 "Vibe was decent."
    • 4.1 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 168 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Breakfast is good."
    • 8.5 "Beach is lovely."
    • 7.8 "Good pool."
    • 6.8 "Rooms are ok."
    • 5.2 "Vibe was decent."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Beach nearby"
    "Friendly service"
    data provided by TrustYou

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