Hôtel Mercure Marseille Centre Vieux-Port

The first time a member of personnel was nice to us was when we left... and that's about it.

Dear wise reviews reader: Why stay in this place when you can stay at any other hotel in Marseille? You read this and still considering this place for real, go ahead, perhaps you're the kind of person who don't care for value for money or being welcomed. Anyhow, this is a once in a lifetime experience for us ( never stay there again ;-) ) Poor condition of the hotel, dirty corridors, stinky toilets, old A/C. Paper cups (?!?) for coffee in the "Privileged" rooms, and when asked the staff for 'real' mugs, they sent me to the bar and maybe ask them ( what?!?). Poor behaviour of the staff ( You should quit a job in a place you don't like, don't stay and make your guests be so aware of your issues). The toilets are stinky - for the hotel is old- for that reason we moved rooms, to another stinky toilet room, at least that one had a view of the port, the first one had a view of the next door housing block- why wouldn't they put us with the room with the nice view to begin with? I don't understand the psychology behind room placement in this industry, could be masochistic behaviour, or maybe just a bad hotel, with bad management and thus bad staff. At least when we left the front desk lady was nice. If the hotel reply to this comment, I really don't care what you write - this is a hard one, but... this relationship is over.