Overview

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Sofitel Marrakech Palais Imperial

Rue Harroun Errachid Hivernage, Marrakesh 40000, Morocco
+212 524 425 600

€168+

Overall guest ratings

8.0/10 Good
based on 735 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.3
  • 4.8

Good to know

  • Comfortable beds
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 737 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Pool is good."
    • 8.5 "Breakfast is good."
    • 7.3 "Good amenities."
      8.9 "89% found the grounds to be nice."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
    • 6.3 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.4 "76% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
    • 4.6 "Internet is poor."
    • 4.2 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 2.3 "Terrible value."
      0.0 "The price was too high for 100%."
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    Overall rating

    7.8 Good
    based on 383 reviews
    • 9.1 "Terrific location."
    • 8.9 "Pool is good."
    • 8.7 "Breakfast is good."
    • 7.2 "Good amenities."
      8.6 "86% found the grounds to be nice."
    • 6.7 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      5.2 "52% said the reception staff was ok."
    • 5.8 "Vibe was decent."
    • 4.8 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    • 4.3 "Rooms are not good."
      1.9 "81% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.1 "Terrible value."
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    Overall rating

    8.0 Good
    based on 235 reviews
    • 9.2 "Terrific location."
    • 8.8 "Pool is good."
    • 8.5 "Breakfast is good."
    • 7.2 "Good amenities."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 5.5 "Food is average."
    • 5.4 "Average comfort."
    • 4.7 "Rooms are not good."
    • 2.7 "Terrible value."
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    Overall rating

    7.6 Good
    based on 117 reviews
    • 9.1 "Terrific location."
    • 6.2 "Vibe was decent."
    • 6.0 "Service is ok."
    • 5.2 "Average comfort."
    • 4.7 "Rooms are not good."
      3.1 "69% said rooms were dirty."
    • 3.9 "Not very clean."
      3.1 "69% said rooms were dirty."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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