Overview

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Sofitel Marrakech Palais Imperial
Top Business Hotel

Rue Harroun Errachid Hivernage, Marrakesh 40000, Morocco
+212 524 425 600

€180+

Overall guest ratings

8.0/10 Good
based on 734 reviews

Review highlights

  • 9.2
  • 8.9
  • 5.7
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 734 reviews
    • 9.2 "Excellent pool."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Breakfast is good."
    • 6.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.0 "50% found the room service acceptable."
      6.4 "Housekeeping was ok, according to 64%."
    • 6.4 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.8 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      0.6 "94% found problems with the furniture."
      4.2 "58% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
      1.4 "86% had problems with the shower."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.6 "Disappointing food."
      0.0 "The price was too high for 100%."
      4.2 "58% did not like what was on the menu."
    • 2.3 "Terrible value."
      0.0 "The price was too high for 100%."
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    Overall rating

    7.7 Good
    based on 374 reviews
    • 9.2 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.0 "Breakfast is good."
    • 7.0 "Good service."
      5.7 "57% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.4 "Vibe was decent."
    • 5.0 "Average cleanliness."
    • 4.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
    • 4.6 "Disappointing food."
    • 4.1 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
    • 2.2 "Terrible value."
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    Overall rating

    8.0 Good
    based on 205 reviews
    • 9.1 "Terrific location."
    • 9.1 "Excellent pool."
    • 8.0 "Breakfast is good."
    • 6.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 5.8 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.7 "Vibe was decent."
    • 4.5 "Rooms are not good."
    • 4.3 "Disappointing food."
    • 2.5 "Terrible value."
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    Overall rating

    7.7 Good
    based on 154 reviews
    • 8.7 "Location is great."
    • 8.2 "Breakfast is good."
    • 6.0 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 5.9 "Average comfort."
    • 5.4 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 5.3 "Rooms are ok."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.6 "Disappointing food."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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