Overview

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Hilton Maidstone

Bearsted Road, Maidstone, ME14 5AA, United Kingdom
+44 162 273 4322

€81+

Overall guest ratings

7.8/10 Good
based on 2,116 reviews

Review highlights

  • 8.4
  • 8.4
  • 5.9
  • 5.7

Good to know

  • Spacious rooms

Nearby

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    About

    Within easy reach of the town center and ideally placed to visit the attractions of Kent and surrounding area, the Hilton Maidstone hotel offers a peaceful and relaxing base for a trip to historic Kent. The hotel is within easy reach of Leeds Castle, Chatham Historic Dockyard and the town center, offering an ideal location for a trip to the English countryside. Our Kent hotel is also conveniently situated just 30 minutes from Eurotunnel and 45 minutes from Gatwick or Stansted International Airports. The Hilton Maidstone hotel boasts a LivingWell health club with fitness center, swimming pool, sauna and health & beauty suite. Enjoy modern a la carte dining in the elegant Maidstone restaurant, Seasons restaurant. Sip a pre-dinner drink or grab a light lunch overlooking the courtyard at The Court Bar. For informal meetings or relaxing refreshments, visit Cafe Cino. Please note that the hotel does not have a lift, however accessible rooms are available on the ground floor. For further information on the accessible facilities available, please call the hotel on 01622 734 322.

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    Hilton

    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    • ATM on-site
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 2,116 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
      7.2 "72% were happy with the room service."
      8.5 "Lovely bar service, according to 85%."
    • 8.2 "Location is great."
      7.4 "74% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good pool."
    • 6.4 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.9 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.0 "Side dishes were satisfying, according to only 50%."
      5.0 "50% thought the snacks were adequate."
    • 5.7 "Bar is ok."
    • 4.9 "Value below average."
      1.5 "The price was too high for 85%."
      3.4 "66% said the breakfast was too expensive."
      1.0 "90% said beverages were too expensive."
    • 4.0 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 1,248 reviews
    • 8.5 "Location is great."
      7.5 "Great parking, according to 75%."
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.0 "70% were happy with the room service."
    • 6.2 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.1 "Desserts were ok, said 51%."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.8 "Value below average."
      1.5 "The price was too high for 85%."
      3.7 "63% said the breakfast was too expensive."
    • 4.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
      3.0 "70% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      2.8 "72% found problems with the furniture."
      1.5 "85% thought the tv was sub-standard."
    • 4.8 "Not very clean."
      1.7 "83% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
      2.7 "Unclean dining area, according to 73%."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 613 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.3 "Location is great."
      7.2 "Great parking, according to 72%."
      7.2 "Easily accessible by car, said 72%."
      7.5 "75% thought parking was inexpensive."
    • 7.2 "Good pool."
    • 6.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.1 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.7 "Bar is ok."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 21 reviews
    • 8.3 "Great service."
    • 8.3 "Location is great."
    • 6.6 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.5 "Value below average."

    Overall rating

    7.9 Good
    based on 232 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
    • 6.6 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 6.1 "Food is average."
    • 5.8 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.0 "Average value."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
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    Good to know
    "Spacious rooms"
    data provided by TrustYou

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