Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

ME Madrid Reina Victoria

Plaza de Santa Ana, 14, 28012 Madrid, Madrid, Spain
+34 917 016 000


Check in
Check out

Overall guest ratings

8.6/10 Excellent
based on 1,017 reviews
See all reviews

Review highlights

  • 9.8
  • 9.0
  • 6.9
  • 6.1

Good to know

  • Great view
  • Awesome terrace
  • Friendly atmosphere


    show all


    In the Heart of the Spanish capital, Meliá introduces the world to ME. The beguiling Gran Hotel Victoria is reborn as ME Madrid. A show case of forward thinking and bold design. Conveniently located in the heart of the historic city center steps away from the famous Museum del Prado and la Puerta del Sol. Whether you are in the mood to shop, sight-see or just stroll through the lively neighborhood, everything is within reach. Constantly changing, endlessly fascinating, the lobby vibe is orchestrated by the EM (Experience Manager) to make full use of the dramatic public spaces of ME. The EM of ME keeps the Hotel in sync with the rhythm of the moment. Throughout the Hotel, infinite stories unfold in rich and textured settings designed to draw you ever deeper. Connecting the aura of you with the aura of ME.Welcome to an experience beyond mere accommodation, ME by Melia. Designed to raise eyebrows, to blur boundaries, to tempt, to tease, and ultimately, to transform. More than a place to stay, a place to be. Find out more about our special packages for pets; nightlife in Madrid; a romantic getaway, or something special for our gay clients. Also enjoy the latest new features at this fantastic hotel in Madrid: Avant-garde, modern facilities in a select and serene setting with a light splash of Zen, the most exclusive special conditions for fine tuning body and soul at our new Spa partner: Spa Metropolitan Enjoy your own Spa experience in the finest suites at the ME Madrid with our new choice of Apivita organic amenities

    Less More Melia


    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Airport shuttle (surcharge)
    Less More



    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,017 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
    • 8.6 "Vibe was good."
    • 7.3 "Good bar."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Average amenities."
    • 6.1 "Rooms are ok."
    • 6.0 "Internet is average."
    • 5.0 "Average value."
    • 4.5 "Not very comfortable."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 783 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.9 "Vibe was good."
      9.0 "90% enjoyed the friendly atmosphere."
      9.3 "93% said it was a stylish hotel."
      9.8 "98% thought, the hotel was modern."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Good bar."
    • 6.9 "Average amenities."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 5.2 "Average value."
    • 4.3 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.9 "61% thought it was too noisy."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 132 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.3 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
    • 7.3 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."

    Overall rating

    9.0 Excellent
    based on 10 reviews
    • 9.8 "Terrific location."
    • 8.7 "Great service."
    • 6.0 "Rooms are ok."

    Overall rating

    8.4 Excellent
    based on 91 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
    • 8.3 "Vibe was good."
    • 7.4 "Tasty food."
    • 6.9 "Bar is ok."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Awesome terrace"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews


    Would you like to save as your currency permanently or for this visit only?