Overview

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Hotel Petit Palace Plaza del Carmen

Plaza del Carmen, 4, 28013 Madrid, Madrid, Spain
+34 915 238 845

€100+

Overall guest ratings

8.4/10 Excellent
based on 1,868 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 5.4

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Hotel Petit Palace Plaza del Carmen offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this upscale hotel offer plasma TVs, minibars, and room service.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Laundry service
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Room service
    • Business centre
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 1,871 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Bar is amazing."
    • 8.2 "Breakfast is good."
    • 5.5 "Internet is average."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.1 "61% found the grounds not bad."
    • 5.0 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
      6.0 "Only 60% thought the shower was ok."
      6.3 "Only 63% said the rooms were modern."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    8.4 Excellent
    based on 972 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 5.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      4.0 "60% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      2.8 "72% found problems with the furniture."
    • 4.2 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.1 "69% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."

    Overall rating

    8.5 Excellent
    based on 692 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 5.8 "Internet is average."
    • 5.0 "Average amenities."
    • 5.0 "Rooms are ok."
      4.2 "58% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    8.3 Excellent
    based on 205 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.2 "Terrific location."
    • 8.3 "Breakfast is good."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were small."
    • 4.7 "Not very comfortable."
      4.4 "56% said rooms were small."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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