Overview

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Gran Hotel Velazquez

Velazquez, 62, 28001 Madrid, Madrid, Spain
+34 915 752 800

€81+

Overall guest ratings

7.8/10 Good
based on 2,963 reviews

Review highlights

  • 9.0
  • 8.5
  • 5.2
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    This large, eight-storey building is located in Madrid's upmarket Salamanca district, just 500 metres from Retiro Park.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 2,963 reviews
    • 9.0 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 8.1 "Bar is amazing."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 7.1 "Good service."
      7.5 "75% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.9 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.2 "Average cleanliness."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 5.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 4.4 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      2.2 "78% found the grounds unpleasant."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 1,481 reviews
    • 9.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.1 "Bar is amazing."
    • 6.5 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.0 "Average cleanliness."
      4.6 "54% said rooms were dirty."
      4.9 "51% said the bathroom was dirty."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      1.0 "90% found problems with the furniture."
      2.4 "Air conditioning was criticized by 76%."
      1.9 "81% thought the tv was sub-standard."
      4.9 "51% said the bathroom was dirty."
      3.2 "68% had problems with the shower."
      4.4 "56% were unhappy with the view."
    • 4.5 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.6 "84% complained about the elevator."
      2.0 "80% found the grounds unpleasant."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 740 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
    • 8.3 "Bar is amazing."
    • 7.1 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 5.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.9 "Food is average."
    • 5.1 "Average cleanliness."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 29 reviews
    • 9.1 "Terrific location."
    • 7.5 "Good service."
    • 5.2 "Rooms are ok."
    • 3.4 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 711 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Bar is amazing."
    • 8.3 "Breakfast is good."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 5.1 "Average cleanliness."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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