Overview

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AC Hotel Carlton Madrid

Paseo de la Delicias 26, 28045 Madrid, Madrid, Spain
+34 915 397 100

€90+

Overall guest ratings

8.4/10 Excellent
based on 1,956 reviews

Review highlights

  • 9.4
  • 9.3
  • 6.6
  • 5.3

Good to know

  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    AC Hotel Carlton Madrid is located in the heart of Madrid, near the Retiro Park, the Botanic Gardens, and the Atocha train and metro station. It is also just a stone's throw away from the most popular shops and business areas in the city. This 122-bedroom urban hotel features a Wi-Fi Internet connection throughout all communal areas and a bar where you will find a tempting menu of salads and sandwiches throughout the day. It is minutes away from the Prado, Reina Sofia, and Thyssen-Bornemisza art galleries as well as the Casa Encendida and Caixa Forum cultural centres, ensuring that our guests are within arm's reach of some of the most famous art galleries in Spain. The AC Hotel Carlton Madrid is perfectly located to allow easy access to the historical city centre, Plaza Mayor, Puerta del Sol, and other essential Madrid landmarks.

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    Marriott V2

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,956 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      8.8 "88% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 9.3 "Incredible bar."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.2 "Only 62% thought the shower was ok."
      5.0 "Only 50% thought the furniture was functional."
      5.8 "Only 58% thought the air conditioning was adequate."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.3 "Average value."
    • 4.4 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
    • 1.3 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 1,271 reviews
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.7 "Average comfort."
    • 6.7 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.2 "Only 62% thought the shower was ok."
    • 5.1 "Average amenities."
    • 4.8 "Value below average."
      4.5 "55% thought it was overpriced."
      0.9 "91% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 410 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      8.3 "83% liked the big bathroom."
    • 5.8 "Food is average."
    • 5.1 "Average amenities."
    • 5.0 "Average value."
      0.8 "92% said the breakfast was too expensive."
      4.9 "51% thought it was overpriced."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    View all review categories

    Overall rating

    7.8 Good
    based on 58 reviews
    • 9.4 "Perfectly clean."
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 6.4 "Vibe was decent."

    Overall rating

    8.2 Excellent
    based on 215 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.9 "Average comfort."
    • 6.4 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 5.4 "Average value."
    • 5.0 "Average amenities."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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