Overview

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AC Hotel Carlton Madrid

Paseo de la Delicias 26, 28045 Madrid, Madrid, Spain
+34 915 397 100

€78+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.4/10 Excellent
based on 2,018 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.4
  • 5.6

Good to know

  • Clean rooms
  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,018 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Perfectly clean."
    • 9.4 "Terrific location."
    • 8.8 "Great service."
    • 7.5 "Good breakfast."
    • 5.6 "Average amenities."
    • 5.2 "Average value."
    • 4.0 "Internet is poor."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 1,412 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.1 "For 51%, maintenance was acceptable."
    • 6.3 "Average comfort."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Value below average."
      4.4 "56% thought it was overpriced."
      0.3 "97% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.4 "56% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 322 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.2 "72% were happy with the bathroom."
      9.1 "91% said rooms were clean."
      7.8 "78% liked the big bathroom."
    • 7.2 "Good breakfast."
    • 4.7 "Value below average."
      4.7 "53% thought it was overpriced."
      0.2 "98% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 40 reviews
    • 9.4 "Perfectly clean."
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
    • 6.6 "Average comfort."

    Overall rating

    8.2 Excellent
    based on 242 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.6 "Great service."
    • 7.4 "Good breakfast."
    • 7.1 "High comfort."
      7.9 "79% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 6.8 "Vibe was decent."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Average value."
    • 3.7 "Internet is poor."
      4.5 "55% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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