Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

The Jailhotel

Löwengraben 18, 6004 Lucerne, Luzern, Switzerland
+41 41 410 78 30

€39+

Overall guest ratings

5.8/10 OK
based on 1,472 reviews

Review highlights

  • 8.8
  • 5.2
  • 3.4
  • 2.4

Nearby

    show all

    About

    The Jailhotel features a nightclub and puts you just steps from Lucerne Town Hall. You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Also, Chapel Bridge and Loewenplatz are within just a 10-minute walk.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Storage available
    • Concierge service
    • Coffee shop
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 1,472 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.5 "75% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.2 "Service is ok."
    • 5.0 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 3.4 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 2.4 "Food is inedible."
      4.0 "60% did not like what was on the menu."
    • 1.9 "Awful rooms."
      1.7 "83% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.1 "99% found problems with the furniture."
      0.4 "96% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
      0.2 "98% thought the tv was sub-standard."
      4.2 "For 58%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
    • 1.7 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      1.0 "90% criticized the small bathroom."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.7 OK
    based on 647 reviews
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 4.9 "Service is below average."
      4.0 "60% indicated the reception staff was not good."
      4.0 "60% thought the service was unprofessional."
      1.1 "Bad housekeeping, according to 89%."
    • 3.1 "Awful breakfast."
    • 3.0 "Food is inedible."
    • 2.0 "Awful rooms."
      2.1 "79% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      0.3 "97% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.5 "95% thought they were poorly maintained."
      0.1 "99% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
    • 1.9 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      1.5 "85% thought it was too noisy."

    Overall rating

    5.5 OK
    based on 382 reviews
    • 8.7 "Location is great."
      7.6 "76% liked the proximity to shopping."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the plain hotel."
    • 4.4 "Service is below average."
      4.5 "55% indicated the reception staff was not good."
      3.7 "63% thought the service was unprofessional."
    • 3.4 "Breakfast is below average."
    • 1.8 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.7 "83% didn't like the uncomfortable beds."
      1.3 "87% said rooms were dirty."
      0.1 "99% found problems with the furniture."
      1.3 "87% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      0.4 "96% said the bathroom was dirty."
      0.2 "98% thought the tv was sub-standard."
    • 1.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    6.1 Good
    based on 441 reviews
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Service is ok."
    • 5.1 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 4.0 "Breakfast is below average."
    • 2.3 "Food is inedible."
    • 2.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      2.1 "79% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      0.2 "98% found problems with the furniture."
      1.5 "85% said rooms were small."
    • 1.8 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      1.5 "85% said rooms were small."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close