Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

The Pelham Hotel
Top City Hotel

15 Cromwell Place, London, SW7 2LA, United Kingdom
+44 207 589 8288

€225+

Overall guest ratings

8.6/10 Excellent
based on 1,064 reviews

Review highlights

  • 9.7
  • 8.8
  • 8.6
  • 6.1

Good to know

  • Friendly atmosphere
  • Stylish hotel
  • Close to public transport
  • Friendly service

Nearby

    show all

    About

    The Pelham Hotel puts you in a great location, within just a 10-minute walk of Natural History Museum and Imperial College London. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Rooms at this luxurious hotel get the details right with nice touches like Frette Italian sheets, premium bedding, and pillow menus.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business centre
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,064 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
      8.0 "Housekeeping was great, according to 80%."
      7.0 "70% were happy with the room service."
    • 8.6 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      8.0 "80% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
      8.9 "89% enjoyed the lobby entrance."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      6.7 "Only 67% thought the furniture was functional."
      5.0 "Only 50% said the rooms were modern."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.4 "Value below average."
      2.7 "73% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 478 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 5.7 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "Only 62% thought the furniture was functional."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.3 "Value below average."
      2.8 "72% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 393 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.6 "Only 66% thought the furniture was functional."
      5.9 "Only 59% said rooms were clean enough."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.2 "Terrible value."
      2.6 "74% said the breakfast was too expensive."

    Overall rating

    8.7 Excellent
    based on 10 reviews
    • 9.7 "Terrific location."
    • 6.7 "Rooms are ok."

    Overall rating

    8.4 Excellent
    based on 180 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.0 "For only 60%, the bathroom was ok."
    • 5.9 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.7 "Value below average."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Stylish hotel"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map

    Close