A Terrible Experience
You sent us an email to check into the hotel with time of check in room floor etc We filled this in sent it back and you sent back confirmation of our check in on the morning of the booking When we arrived at the hotel we were told by the duty manager they did not have a room for us Reason was the person did not move out of the room This of course is utter rubbish I believe the true reason is we booked the room through you at a discounted rate they were then able to sell the room at full rate so we were left without a room Of course this teachers us and others a lesson never to deal with you again and never stay at the Chelsea Harbour We could of course been informed earlier in the day but nobody even cares when you are paying cheap rates You get what you pay for in this world In this case nothing
A nice quiet place
The hotel is located in an ideal part of London with the opportunity to walk to nearby shops and restaurants. The staff is very helpful and attentive without being burdensome. The rooms as spacious and well supplied.
The Chelsea Harbour Hotel is one of the finest five star, all-suite hotels in London and is tucked away in the exclusive area of Chelsea Harbour.
The 158 one bedroom suites feature stylish décor, with separate living rooms and many offering balconies. There are four unique penthouse suites situated on the top floor of the hotel, which have stunning views of Chelsea Harbour Marina, the River Thames and the city of London.
Chelsea Riverside Brasserie, Terrace and The Harbour Bar all overlook the marina and the River Thames, and offer guests Italian-inspired alfresco dining for breakfast, lunch and dinner.
Guests can take advantage of Blue Harbour Health Club and Spa, which has a stunning indoor swimming pool, as well as a gymnasium, sauna, steam rooms and a hair salon.
The Chelsea Harbour Hotel
Based on 1,263 reviews
Value for money
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