Overview

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The Caswell Hotel London

25 Gloucester Street, London, SW1V 2DB, United Kingdom
+44 207 834 6345

€65+

Overall guest ratings

6.7/10 Good
based on 1,148 reviews

Review highlights

  • 9.8
  • 9.0
  • 3.5
  • 2.8

Nearby

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    About

    The Caswell Hotel is a small, family-run hotel situated in the heart of Westminster, central London. When visiting London, location is everything and the Caswell Hotel offers easy access to some of the Britain capital's greatest attractions, such as Buckingham Palace, Big Ben, Houses of Parliament and the Tate Gallery. The hotel offers tastefully furnished, affordable rooms in London and a good range of facilities. IMPORTANT: please note that Friday night bookings require a minimum 3-night stay, and Saturday night bookings require a 2-night minimum stay.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Airport shuttle
    • Car hire
    • Internet
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 1,148 reviews
    • 9.8 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% found the restaurant service to be one of the best."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      0.1 "99% criticized the small bathroom."
      0.6 "94% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% had problems with the shower."
      1.7 "83% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
      2.5 "Air conditioning was criticized by 75%."
    • 1.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      2.2 "78% didn't like the unstylish hotel."
      0.8 "For 92%, the lobby entrance was sub-standard."

    Overall rating

    6.5 Good
    based on 424 reviews
    • 9.9 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    • 2.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.1 "99% criticized the small bathroom."
    • 2.4 "Awful rooms."
      1.6 "84% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      4.5 "55% said rooms were dirty."
      0.1 "99% criticized the small bathroom."
      0.7 "For 93%, the rooms looked old."
      1.2 "88% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 1.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 493 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    • 3.3 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.4 "76% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
      1.4 "86% had problems with the shower."
    • 1.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.7 Good
    based on 229 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      1.9 "81% complained about the bathroom."
      0.9 "91% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      1.1 "89% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    • 1.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories
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