Overview

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Silk House Hotel

100 Hassett Road, London, E9 5SJ, United Kingdom
+44 208 525 0234

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+44 208 525 0234

Overall guest ratings

5.1/10 OK
based on 330 reviews

Review highlights

  • 7.8
  • 6.7
  • 4.9
  • 3.8

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    Reviews

    Guest reviews

    Overall rating

    5.1 OK
    based on 330 reviews
    • 7.8 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% thought it was easy to get to the train station."
    • 6.7 "Food is average."
    • 6.5 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.4 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
    • 4.9 "Value below average."
      3.3 "67% thought it was overpriced."
    • 3.8 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      2.5 "75% thought the tv was sub-standard."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 2.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
    • 2.8 "Awful breakfast."
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    Overall rating

    4.5 OK
    based on 145 reviews
    • 7.7 "Good location."
    • 6.2 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.0 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 4.9 "Value below average."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      3.1 "69% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 2.8 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
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    Overall rating

    5.8 OK
    based on 29 reviews
    • 6.7 "Average comfort."
    • 4.1 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.4 "66% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."

    Overall rating

    5.5 OK
    based on 155 reviews
    • 7.9 "Good location."
    • 6.6 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.7 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 5.0 "Average value."
    • 4.3 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.3 "87% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      2.8 "72% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.5 "Awful breakfast."
    • 2.4 "Disappointing internet connection."
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