Overview

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Pacific Hotel

108 Sussex Gardens, London, W2 1UA, United Kingdom
+44 207 224 4405

€69+

Overall guest ratings

5.7/10 OK
based on 1,016 reviews

Review highlights

  • 9.3
  • 6.6
  • 3.8
  • 3.4

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of Diana Memorial Fountain, Selfridges, and Marble Arch. Hyde Park and Kensington Gardens are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 1,016 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.7 "63% said the bathroom was dirty."
      4.6 "54% thought it was rather dirty."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
    • 2.8 "Awful rooms."
      2.7 "73% complained about the bathroom."
      1.4 "86% said rooms were small."
      3.4 "66% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      2.5 "75% found problems with the furniture."
      3.7 "63% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      1.7 "83% thought the tv was sub-standard."
    • 2.0 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories

    Overall rating

    5.8 OK
    based on 355 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Average value."
    • 6.6 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      2.6 "74% complained about the bathroom."
      1.4 "86% said rooms were small."
      3.8 "62% said rooms were dirty."
      1.0 "90% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      2.0 "80% had problems with the shower."
      2.3 "77% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
    • 1.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      1.0 "90% criticized the small bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
    View all review categories

    Overall rating

    5.8 OK
    based on 365 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.9 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 6.3 "Breakfast is mediocre."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.4 "Awful rooms."
      3.0 "70% complained about the bathroom."
      1.4 "86% said rooms were small."
      3.4 "66% said rooms were dirty."
      2.7 "73% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
      0.8 "92% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.5 "75% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
    • 1.7 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      1.3 "87% thought it was too noisy."
      2.7 "73% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    5.3 OK
    based on 10 reviews
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.1 "Awful rooms."
      3.4 "66% said rooms were dirty."

    Overall rating

    5.8 OK
    based on 284 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 3.9 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.4 "Awful rooms."
      2.2 "78% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      1.2 "88% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.0 "90% criticized the small bathroom."
    • 2.2 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      1.8 "82% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
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