Overview

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New England Hotel

20 Saint Georges Drive, London, SW1V 4BN, United Kingdom
+44 207 834 1595

€75+

Overall guest ratings

5.7/10 OK
based on 716 reviews

Review highlights

  • 9.4
  • 4.4
  • 3.6
  • 3.2

Nearby

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    About

    New England Hotel puts you within a 10-minute drive of Buckingham Palace and Harrods. Free perks include self parking and continental breakfast daily between 8 AM and 9 AM. LED TVs and rainfall showerheads are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • No smoking
    • Storage available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 716 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
    • 5.1 "Service is ok."
      5.0 "Only 50% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 4.4 "Value below average."
      1.4 "86% thought it was overpriced."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
    • 3.2 "Awful rooms."
      3.5 "65% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      1.2 "88% said rooms were small."
      2.2 "78% found problems with the furniture."
      0.5 "95% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      3.4 "66% had problems with the shower."
      0.4 "96% criticized the small bathroom."
    • 2.6 "Awful breakfast."
    • 2.2 "Disappointing internet connection."
      1.4 "86% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    5.8 OK
    based on 336 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 4.5 "Service is below average."
      4.7 "53% found the staff to be unfriendly."
    • 4.0 "Value below average."
      1.7 "83% thought it was overpriced."
    • 3.3 "Not very clean."
      3.2 "68% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
    • 2.8 "Awful rooms."
      3.5 "65% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      1.7 "83% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      0.5 "95% criticized the small bathroom."
      3.0 "70% had problems with the shower."
    • 2.5 "Awful breakfast."

    Overall rating

    5.7 OK
    based on 243 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 5.0 "Service is ok."
      5.2 "Only 52% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
    • 4.5 "Value below average."
      1.4 "86% thought it was overpriced."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
    • 3.6 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      3.8 "62% complained about the bathroom."
      0.9 "91% said rooms were small."
      2.4 "76% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
    • 2.7 "Awful breakfast."
    • 2.3 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    6.1 Good
    based on 136 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 5.5 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      6.3 "63% said the reception staff was ok."
    • 4.5 "Value below average."
      1.2 "88% thought it was overpriced."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.4 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      1.1 "89% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.5 "75% found problems with the furniture."
      3.5 "65% had problems with the shower."
      0.4 "96% thought they were poorly maintained."
    • 2.5 "Awful breakfast."
    • 2.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    View all review categories
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