Olissippo Lapa Palace-Leading Hotels of the World

Everything ! The food and the service were exceptional. I loved the location and the views from my room. The staff were very friendly and helpful. Definitely, I will come back.

Exceptional

Everything ! The food and the service were exceptional. I loved the location and the views from my room. The staff were very friendly and helpful. Definitely, I will come back.

Everything.

Outstanding place to stay in...

Everything.

The beauty and well up keep of the hotel.

Service, amenities, food, whole palace.

Service, amenities, food, whole palace.

Friendly, efficient staff and a beautiful hotel. Nothing to fault our stay. Would definitely return!

Friendly, efficient staff and a beautiful hotel. Nothing to fault our stay. Would definitely return!

A most beautifully appointed hotel of great charm. Understated elegance. Our 4th visit and we hope not our last. The staff could not have been more helpful and pleasant. Run by gentle, kindly people. Excellent breakfast and highest standards of cleanliness. Not at all the type of brash establishment one might expect to find under the banner of one of the big international (USA) chains.

Nothing to dislike.

Great spa Had a couples massage on arrival

Exceeded every expectation ,....lovely !

Incredible service, facilities very well and clean.

Even the hotel is a bit old, everything works perfectly and clean

This was a delightful hotel ! Lovely room with a balcony, beautiful gardens with pool, delightful staff and great breakfast ! Thoroughly recommend

Nothing

Cant say enough about the staff. Breakfast was delishes and abundant. And the room was perfectly devine

Unsurpast elligance....definition of PERFECTIO!!

Our room was a bit noisy due to a fountain right behind our wall. Also the stairs used by the staff were right there too. Any time of day or night, tic tic tic... Apart from this, great hotel, good location and amazing pool

The size of the room and the luxury feel to the hotel

The bar and food prices

Would have liked to check in earlier because of a long flight

Tremendous friendliness, kindness, and support of the staff.

Exceptionally friendly staff, and a warm welcoming atmosphere despite the grandeur of the building. Excellent food available, in bars and restaurant. Large comfortable room, quiet air conditioning, enormous bed. Loved the district, the lack of traffic, the beautiful grounds of the hotel.

No criticisms come to mind

Beautiful old palace converted to a stunning 5star hotel in a quiet part of Lisbon. Lovely large bedroom with a wonderful bathroom. Excellent outdoor pool in a lovely garden. Good gym. But expensive.

Everything

Ambience. Beds and linen. Special

Slightly awkward location

This luxurious hotel is an extension of an early 20th century palazzio set in lovely gardens with an infinity pool, and within, has an atmospheric bar with a fine pianist from Mozambique (Oscar) and a fine dining restaurant and spa with pool. There are huge terraces with fine views. The room was very spacious and well-furnished, with a balcony overlooking the gardens and a small stream. The area is the embassy area not far from Alfama, and much quieter. There is a good Fado bar nearby, and an art museum in walking distance through picturesque streets. Breakfast was on a terrace and of excellent quality. A light supper in the bar and lunch at the pool was enjoyed too.

Everything was lovely.

Beautiful palace nested inside lush gardens. Walking distance to the seaside promenade. Quite neighborhood in residential area. First class restaurant and spa onside. We loved it! Ps. Family friendly which is not common in 5star hotels;)

Concierge Hugo is great!

No Iron or Steamer.

The concierge staff were phenomenal couldn’t do enough to advise and help, Breakfast staffwere courteous smiling and friendly BUT on leaving when we mentioned to the front desk it was unusual we didn’t receive an acknowledgement from the Manager by way of fruit or a welcome note we were told it was we didn’t book through them but on the internet with booking.,com yet we have travelled for many years and stayed in equal class of hotels and always received a welcome note of such plus have used this median of booking since our travel agents retired.

Brilliant place to relax and enjoy free time

Everything was good and excellent

Excellent hotel beautiful and service was impeccable

This property was very beautiful. It was an elegantly appointed hotel but with no airs of arrogance. The staff was wonderful, the room just perfect, large and beautifully appointed and the morning breakfast was excellent. We loved everything about this hotel and look forward to returning.

There are no complaints

My 2nd visit to this lovely hotel. Relaxing in the beautiful garden and pool area. So peaceful!! Attentive and very friendly staff. Food excellent. Bedrooms very spacious and very clean! The location is within easy walking or short taxi ride to everywhere.

I would of like tea/coffee or kettle in the bedroom?

Breakfast was fantastic - everything in This Wonderful Paradise was just marvelous and my wife and I Will come back to enjoy This terrific Laba Palace every Year or even several times yearly . We Can warmly recommend This Hotel to all who just want to relax in a Calm and lovely atmosphere in beatiful surroundings - and then so close to the central part of Lissabon . Ellen and Hans Hasselbalch Copenhagen , Denmark

Everything perfect

Great service. Everything ran smoothly

It was an oasis of cool and calm in the bustling city of Lisbon. Large marble hallway as you enter. Our room was lovely-overlooking the gardens and outdoor pool. Beautifully kept outdoor area. The spa was good-lovely massage and indoor pool was nice (but small!). Very relaxing. Staff delightful and so friendly-couldn’t have been more helpful. Getting around Lisbon is amazing-fantastic UBERS, Limeride scooters and bikes, trams, everything so easy. We absolutely loved our stay and would definitely stay here again.

Nothing

Very good choice for breakfast. Enjoyed the pianist in the lounge bar. Swimming pool area was closed as it was being revamped but should be finished soon.

It was a steep walk down to the waterfront so we had to take taxis when we went out.

View good ,staff good, breakfast good

They bent over backwards to make us happy

Very nice quiet and clean area at Lisabon. Nice garden, pool, view. Great staff, very good breakfast. We were very satisfied with hotel. Clean spa, a little bit smaller but we spend all day at the city.

The staff where excellent and the cleaness of the rooms plus the effectivness and prompt service

The yard infront of the hotel is too small they shoud utilize the little garden adjacet so more parking space is available My room is excellent but it has not tv

very good hotel and staff.Unfortunataly,taxis on strike

not much to dislike

Fantastic breakfast - birthday cake surprise to the room. Very friendly staff. Excellent airport shuttle with a brand new Mercedes

Nothing to compain about :-)

Hotel is not too big & very peaceful atmosphere - not modern American style!- & all staff are very friendly & helpful. Staff makes warm welcome which is very important! Also they are very efficient. NOT a few staff, all of them are remarkably high standard & warm, helpful!! We travel worldwide every year & found best service - high standard - hotel we thought . We love Alvear Palace hotel, Mandarin oriental, oberoi but Lapa palac is the best we thought!

Not dislike but a little comment! Main dinning room Lapa restaurant's food is very good & staff are helpful but sad atmosphere . A. Not enough customer B, atomosphre is not welcoming. A bit too formal for these days! And door is closed! The bar is fun & full of people.

Excellent hotel with excellent staff and service Highly recommend it

The location is not central but taxis are cheap in Lisbon The hotel’s pool restaurant is overpriced

Beautiful grounds and wonderfully large swimming pool. Even though you are in central Lisbon, you feel like you are in a garden oasis. Staff at pool bar are super nice.

Property feels dated. Rooms are older and even the bed linens are old style. Prices for mini bar are very high and food at the property is very expensive.

The staff couldn’t do enough for us, always very friendly and helpful. Hotel was clean, quiet and relaxed. Big choice of lovely food for breakfast. Located in a quiet part of town, but not far to find other places to eat/drink in the evening and taxis not expensive.

The prices for food and drink are a little steep, but the quality is good

Excellent hotel. Great building, great staff and whilst in the middle of the city it was an oasis of calm.

The best place to stay in Lisbon

Nice and quiet location,big garden and swimming pool (very helpful during the heat),spacy room with classic furniture,breakfast quite good (according to my pretty demanding standards). Personnel very ...

Nothing to declare....

The pool is great ,with poolside restaurant.So quiet away from the hustle and bustle of Lisbon ,but only a short distance from main town. Perfect hotel for short stay. Great service and staff, Will ...

Nothing

We had a lovely stay at Lapa Palace. Our room was excellent, it had a lovely balcony with a great pool/river view. Breakfast was very good and we spent a couple of relaxing days by the pool.

The gardens

This is a fantastic hotel. We chose it specifically because it had a pool for a bit of luxurious relaxation and we were happy to be outside the centre, having already spent 5 days in the centre. (...

The view from our window over the pool and gardens was slightly spoiled by an enormous ( though handsome) tree which blocks the best views ( also from the restaurant). The hotel is generally so ...

The breakfasts were delicious. The area around the pool is lovely. The staff are extremely helpful and attentive.

Not a very central location although taxis are very cheap

Amazing staff. Everyone so friendly and professional. Brilliant breakfast. Good indoor bar with fantastic cocktails and entertaining pianist. Great indoor and outdoor pools. Excellent Spa treatment. ...

Being charged for bottled water from the mini bar!

Magnolia trees.. Marvelous.

Some noise from neighboring rooms..

Great service, nice spacious room and wonderful garden with pool, not too far from the city centre.

Every member of staff were very friendly, efficient & helpful. Decor also turned what could have been cold & austere into a warm welcoming building. Everything immaculate - even the ...

Quiet area of city beside various embassies but did need to get a taxi (very cheap in Lisbon) to reach main tourist areas etc. Separate Hairdryer in bedroom would have been beneficial. Bathroom ...

Absolutely lovely hotel with grand, elegant public spaces and spacious rooms with lovely views. This hotel is an oasis little bit outside of Lisbon center. Beautiful, very well manicured garden and ...

The concierge ( tall middle aged man with short greyish hair ) on monday night was slightly condesending and borderline rude when I went to the reception to ask about breakfast options for very early ...

Friendly and helpful staff throughout. Bell staff and food services were exceptional.

Front desk friendly but not as sincere as the rest of the staff.

Great hotel in a quiet location but close to the city centre. The pool area is really nice. Good value compared to other 5 stars in town.

The garden and the size of the room

The sound isolation is not good and you can hear the shower in the neighbor room, the voices of the guests ...

Very nice service, excellent garden , very friendly staff

For a five star hotel the prizes for mini bar articles are rediculous

All aspects

Nothing

Friendly staff, location, breakfast

Noisy equipment in the room

I liked especially the delightful and professional staff who clearly enjoy dealing with guests, the delicious breakfast, very comfortable bed and I was impressed by the hotel's attention to detail...

There was nothing to be critical of except the rain.......

I have known this hotel for more years than you have lived on earth, so please leave me alone and don't take up my precious time. I will book directly next time.

Calm and relaxing

The service restaurants and the facilities

Nothing

Everything. Will come back again for sure

As far as we are concerned this is the perfect palace. Excellent breakfasts, charming, helpful staff, beautiful building and interior design. Perhaps not for the pretentious or modern Americans - i.e...

Nothing to dislike

Very friendly staff. Classic interior. Pretty watercolor paintings all around. The hotel has a very warm atmosphere and makes you feel at home. It is quiet and calm and located away from the city'...

We found the bed mattresses too soft - not very comfortable. The breakfast buffet was not impressive and lacked variety. In terms of location, there isn't much to do within walking distance. (but ...

Luxury and an outstanding level of service. Complimentary valet parking. Enjoyed New Year's Eve dinner in the restaurant, excellent food and wine

Bit difficult to find by car. Breakfast service was a bit hectic but I guess all the revellers wanted new year's Day breakfast quite late in the morning

It was just a perfect bit of luxury and service was fantastic

The soundproofing in rooms.