Overview

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Hotel Excelsior

Ruh. Rodrigues Sampaio No. 172, Lisbon, Lisboa, Portugal
+351 213 537 151

€82+

Overall guest ratings

7.0/10 Good
based on 1,653 reviews

Review highlights

  • 8.6
  • 8.0
  • 3.4
  • 3.3

Nearby

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    About

    Just 4 mi (6.5 km) from the airport, Hotel Excelsior puts you within a 10-minute drive of Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7 AM and 10 AM. All rooms offer LCD TVs, refrigerators, and free WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • Restaurant
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 1,653 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      7.4 "74% thought parking was inexpensive."
      8.0 "80% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
    • 8.0 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 3.4 "Disappointing food."
      2.1 "79% did not enjoy the desserts."
      3.6 "64% did not like what was on the menu."
    • 3.3 "Not very clean."
      2.5 "75% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      1.6 "84% complained about the bathroom."
      2.8 "72% said rooms were small."
      2.5 "75% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      1.8 "82% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
      3.5 "65% didn't like the balcony."
      3.3 "67% were disappointed with the minibar."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      3.1 "69% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    based on 826 reviews
    • 8.4 "Location is great."
      7.3 "73% thought parking was inexpensive."
      9.8 "City centre within easy reach, said 98%."
      7.3 "73% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
      1.3 "87% criticized the small bathroom."
      3.1 "69% thought it was too noisy."
    • 3.4 "Disappointing food."
    • 3.0 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Awful rooms."
      1.4 "86% complained about the bathroom."
      2.6 "74% said rooms were small."
      2.1 "79% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      0.5 "For 95%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
      3.6 "64% didn't like the balcony."
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    Overall rating

    7.1 Good
    based on 677 reviews
    • 8.5 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.7 "City centre within easy reach, said 97%."
      7.6 "76% thought parking was inexpensive."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 3.8 "Disappointing food."
    • 3.7 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.3 "67% said rooms were small."
      2.6 "74% said rooms were dirty."
      2.2 "78% found problems with the furniture."
      0.4 "For 96%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      1.6 "84% criticized the small bathroom."
      1.9 "81% said the bathroom was dirty."
    • 3.3 "Not very clean."
      2.6 "74% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Overall rating

    6.9 Good
    based on 148 reviews
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 4.9 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 3.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
    • 2.9 "Awful rooms."
      3.0 "70% said rooms were small."
      1.7 "83% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
    • 1.5 "Horrible vibe."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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