Overview

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Hf Fénix Urban

AV. Antonio Augusto Aguiar 14, 1050-016 Lisbon, Lisboa, Portugal
+351 213 515 000

€81+

Overall guest ratings

8.3/10 Excellent
based on 5,069 reviews

Review highlights

  • 9.3
  • 9.0
  • 5.8
  • 4.8

Good to know

  • Comfortable beds
  • Friendly service
  • Close to public transport

Nearby

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    About

    Located in Coracao de Jesus, this hotel is within 1 mi (2 km) of Marques de Pombal Square, Rossio Square, and Gulbenkian Museum. Castle of Sao Jorge and Santa Justa Elevator are also within 2 mi (3 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Fitness centre
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Airport shuttle
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 5,069 reviews
    • 9.3 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "Housekeeping was great, according to 76%."
      9.1 "91% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.5 "City centre within easy reach, said 75%."
      7.3 "73% liked the proximity to sightseeing."
      9.0 "90% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "Good access to the airport, said 97%."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      5.8 "58% said the view was so-so."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.5 "Only 55% thought the shower was ok."
    • 5.8 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 4.8 "Bar is not good."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      4.1 "59% found the grounds unpleasant."
    • 3.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 4,004 reviews
    • 9.3 "Excellent breakfast."
      7.2 "72% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      7.7 "City centre within easy reach, said 77%."
      7.4 "74% liked the proximity to sightseeing."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "Housekeeping was great, according to 79%."
      9.3 "93% found the restaurant service to be one of the best."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      6.8 "Only 68% said the rooms were modern."
      6.3 "Cleanliness of the bathroom was average, said 63%."
      5.7 "57% said the view was so-so."
    • 5.8 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Bar is ok."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      3.7 "63% found the grounds unpleasant."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 709 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good location."
      9.8 "Near to public transport, according to 98%."
      7.6 "City centre within easy reach, said 76%."
    • 6.4 "Average comfort."
    • 6.4 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.8 "Only 68% said the rooms were modern."
      5.1 "51% said the view was so-so."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      4.1 "59% found the grounds unpleasant."
    • 3.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 354 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.9 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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