Overview

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Plaza Hotel

11828 Northwest Plaza Circle, Kansas City, MO 64153, United States
+1 816 464 2423

€50+

Overall guest ratings

4.3/10 OK
based on 909 reviews

Review highlights

  • 7.1
  • 4.8
  • 3.4
  • 3.2

Nearby

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    About

    Plaza Hotel is just 3.1 mi (5 km) from the airport and offers a free shuttle during limited hours. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Cafe, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LCD TVs and room service.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Business centre
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Laundry facilities
    • Laundry service
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Long-term parking (surcharge)
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    4.3 OK
    based on 909 reviews
    • 7.1 "Good location."
      9.8 "Good access to the airport, said 98%."
      10.0 "Easily accessible by car, said 100%."
    • 5.6 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      5.7 "Only 57% found the restaurant service to be good."
      6.0 "60% found the room service acceptable."
    • 4.8 "Bar is not good."
    • 3.4 "Breakfast is below average."
    • 3.2 "Disappointing wellness & sports facilities."
      3.3 "67% said that wellness & sports facilities were unclean."
      2.0 "80% didn't like the fitness area."
    • 3.2 "Food is inedible."
      0.7 "For 93%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
      1.7 "83% said the pork dishes didn't taste good."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    4.9 OK
    based on 290 reviews
    • 6.8 "Location is acceptable."
    • 5.8 "Service is ok."
      5.2 "Only 52% found the staff to be friendly enough."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.7 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.6 "Horrible pool."
    • 2.4 "Awful rooms."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% didn't like the uncomfortable beds."
      2.0 "80% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.6 "94% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
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    Overall rating

    3.9 Mediocre
    based on 427 reviews
    • 6.5 "Location is acceptable."
    • 5.1 "Service is ok."
      5.0 "Only 50% found the staff to be friendly enough."
    • 3.4 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 3.1 "Food is inedible."
    • 2.6 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
    • 2.2 "Awful rooms."
      2.4 "76% didn't like the uncomfortable beds."
      2.1 "79% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.4 "96% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
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    Overall rating

    4.3 OK
    based on 190 reviews
    • 7.1 "Good location."
    • 5.5 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 3.8 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      3.0 "70% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      1.9 "81% said the bathroom was dirty."
    • 1.9 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 1.9 "Horrible vibe."
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