Overview

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Hometown Inn & Suites Jacksonville - Butler Blvd./southpoint

4940 Mustang Road, Jacksonville, FL 32216, United States
+1 904 281 2244

€50+

Overall guest ratings

5.5/10 OK
based on 451 reviews

Review highlights

  • 9.0
  • 4.3
  • 4.2
  • 3.9

Nearby

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    About

    At Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, you'll be within a 10-minute drive of St. Johns Town Center and Jacksonville Landing. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Nice touches like pillowtop beds with premium linens are offered up in all rooms, along with LCD TVs and room service.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    5.5 OK
    based on 451 reviews
    • 9.0 "Terrific location."
    • 6.0 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      5.0 "Only 50% thought the service was professional."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.5 "65% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 3.9 "Disappointing food."
    • 3.8 "Breakfast is below average."
    • 2.6 "Awful rooms."
      1.1 "89% said rooms were dirty."
      0.9 "91% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      4.7 "53% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.6 "84% had problems with the shower."
      3.1 "69% were unsatisfied with the kitchenette."
      3.3 "67% were disappointed with the minibar."
      2.3 "Air conditioning was criticized by 77%."
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    Overall rating

    5.7 OK
    based on 243 reviews
    • 9.0 "Terrific location."
    • 5.8 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 3.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
    • 3.7 "Breakfast is below average."
    • 2.6 "Awful rooms."
      1.3 "87% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      4.2 "58% said rooms were small."
      1.9 "81% found problems with the furniture."
    • 1.6 "Horrible vibe."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 1.2 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      0.7 "93% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
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    Overall rating

    5.3 OK
    based on 94 reviews
    • 9.2 "Terrific location."
    • 5.8 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 2.5 "Awful rooms."
      1.0 "90% said rooms were dirty."
      1.0 "90% complained about the bathroom."
    • 0.8 "Generally quite dirty."
      1.0 "90% said rooms were dirty."
      0.6 "94% thought it was rather dirty."

    Overall rating

    6.0 OK
    based on 112 reviews
    • 9.0 "Terrific location."
    • 5.9 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 4.3 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.8 "Awful rooms."
      1.1 "89% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.9 "91% complained about the bathroom."
    • 1.0 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
    • 0.7 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
    data provided by TrustYou

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