Overview

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Crowne Plaza Northwest-Brookhollow

12801 Northwest Freeway, Houston, TX 77040, United States
+1 713 462 9977

€83+

Overall guest ratings

7.6/10 Good
based on 570 reviews

Review highlights

  • 8.2
  • 7.5
  • 6.9
  • 3.7

Good to know

  • Friendly service

Nearby

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    About

    Southern hospitality and comfort await you at the Crowne Plaza Houston Northwest Hotel! We cater to many of Houston's major companies, such as Weatherford, Oceaneering, Cameron, GE, Baker Hughes and Siemens. The Crowne Plaza® Houston Northwest is centrally located to many of Houston's popular parks and entertainment venues and is especially ideal for visiting the Galleria Mall, Sam Houston Race Park, NRG Stadium (formerly Reliant), Toyota Center, Dynamo Stadium and Minute Maid Park. The Crowne Plaza® Houston Northwest is a hotel that is ideal for business travelers or tourists visiting the city. If you're searching for Houston ballrooms in which to host an event, look no further than our hotel. We are The Place to Meet and offer more than 17,000 square feet of meetings and event space along with such perks as complimentary wireless internet, business center, a dedicated Crowne Meetings Director and a two-hour RFP response guarantee. With so many arenas, museums, shopping centers, restaurants and attractions nearby, staying entertained in this city is easy. We offer fantastic amenities, including a refreshing outdoor pool and hot tub, a 24-hour Fitness Center, local shuttle service, Remington's Grill and Bar, the Crowne Plaza Sleep Advantage® Program with Guaranteed Wake-Up Calls.

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Night club
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 570 reviews
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.5 "Good location."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.7 "57% said the architecture was not spectacular."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.9 "71% didn't like the fitness area."
    • 3.3 "Internet is poor."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 182 reviews
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.0 "Good location."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
    • 4.3 "Vibe wasn't good."
    View all review categories

    Overall rating

    7.6 Good
    based on 108 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.3 "Good value."
    • 7.4 "Good location."
    • 7.0 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    View all review categories

    Overall rating

    7.4 Good
    based on 182 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "Good location."
    • 6.1 "Average comfort."
    • 5.1 "Average amenities."
    • 5.0 "Rooms are ok."
    • 3.2 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."

    Overall rating

    7.1 Good
    based on 96 reviews
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.2 "Average comfort."
    • 5.0 "Rooms are ok."
    • 3.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    staff was excellent
    houston
    friendly staff
    definitely star hotel
    crowne plaza
    star hotel
    old hotel
    highway construction
    nice swimming pool
    room are old fashion
    hotel needs
    desk was polite
    current time
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