Overview

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Novotel Hong Kong Citygate
Best Room Service

51 Man Tung Road, Hong Kong 0, Hong Kong
+852 3602 8888

€146+

Overall guest ratings

8.7/10 Excellent
based on 9,069 reviews

Review highlights

  • 9.7
  • 8.6
  • 8.4
  • 6.9

Good to know

  • Good shuttle service
  • Great shopping
  • Good access to airport

Nearby

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    About

    Novotel Citygate Hong Kong is only 5 minutes from Hong Kong International Airport with free shuttle service. With direct access to the Tung Chung MTR Station, it takes only 30 minutes to reach the city centre and HK Disneyland is only 2 stops away. The hotel is connected to Citygate Outlets shopping mall with over 80 international brands running year round discounts. The hotel is also close to Hong Kong's largest exhibition and events complex - AsiaWorld-Expo accessible by vehicle within 7 minutes.

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    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 9,069 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      7.6 "76% said the reception staff was great."
      8.2 "Management was excellent, said 82%."
      8.3 "83% were happy with the room service."
      7.2 "72% found the restaurant service to be one of the best."
    • 8.4 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      7.5 "75% loved the facilities for kids."
      7.0 "70% said the elevator was good."
    • 6.9 "Average value."
      5.4 "The price was ok for 54%."
    • 6.9 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "Only 51% said the rooms were modern."
      6.7 "67% thought the kitchenette was ok."
    • 6.5 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 2,085 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      8.9 "89% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.5 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
    • 7.4 "Nice rooms."
      9.9 "99% thought the view was good."
      7.4 "74% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      7.2 "72% liked the big bathroom."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Internet is average."
      5.4 "54% thought it was adequately priced."
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    Overall rating

    8.9 Excellent
    based on 4,806 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      8.1 "81% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.3 "83% found the grounds to be nice."
      7.9 "79% enjoyed the lobby entrance."
      7.8 "78% loved the facilities for kids."
    • 7.4 "Good pool."
    • 7.0 "High value."
    • 6.2 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 1,088 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 8.8 "Great service."
      9.7 "97% were happy with the shuttle service."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.4 "84% found the staff to be very friendly."
    • 8.2 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
    • 7.4 "Nice rooms."
      8.1 "81% said rooms were clean."
      10.0 "100% thought the view was good."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average value."
    • 4.1 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,088 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.8 "Easily accessible by car, said 98%."
    • 8.4 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
      8.3 "83% found the grounds to be nice."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% were happy with the shuttle service."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.6 "Good pool."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 4.2 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good shuttle service"
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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