Overview

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Novotel Hong Kong Citygate
Best Room Service

51 Man Tung Road, Hong Kong 0, Hong Kong
+852 3602 8888

€149+

Overall guest ratings

8.7/10 Excellent
based on 9,312 reviews

Review highlights

  • 9.7
  • 8.4
  • 8.1
  • 6.5

Nearby

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    About

    Novotel Hong Kong Citygate is 5 minutes from Hong Kong International Airport with free shuttle bus service. With direct access to MTR, it takes only 30 minutes to city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are just by the doorsteps. Features meeting facilities for 300 persons, 4 restaurants and bar, an outdoor swimming pool and 24-hour gym.

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    accorhotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 9,312 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      8.7 "87% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.4 "Management was excellent, said 94%."
      8.7 "87% were happy with the room service."
      7.5 "75% found the restaurant service to be one of the best."
    • 8.1 "Pool is good."
      7.8 "Clean pool, said 78%."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      7.2 "72% enjoyed the lobby entrance."
      9.1 "91% found the grounds to be nice."
      9.3 "Business facilities were excellent, according to 93%."
      8.3 "83% loved the facilities for kids."
      8.0 "80% said the elevator was good."
    • 6.7 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.5 "Beds were acceptable for 55%."
      5.9 "Only 59% said the rooms were modern."
      5.0 "For only 50%, the tv was ok."
    • 6.5 "Average value."
      5.7 "The price was ok for 57%."
    • 5.6 "Breakfast is mediocre."
    • 3.4 "Internet is poor."
      4.0 "60% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 2,421 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.5 "Near to public transport, according to 95%."
      9.4 "Easily accessible by car, said 94%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.3 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.0 "Pool is good."
    • 7.9 "Good amenities."
      7.7 "77% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
    • 6.6 "Average value."
      5.8 "The price was ok for 58%."
    • 5.3 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
      4.3 "57% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 4,562 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Good access to the airport, said 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 8.4 "Great service."
      8.3 "83% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
      9.5 "Management was excellent, said 95%."
    • 8.0 "Pool is good."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
      8.3 "83% loved the facilities for kids."
    • 6.4 "Average value."
      5.7 "The price was ok for 57%."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said the rooms were modern."
    • 5.4 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      2.4 "Air conditioning was criticized by 76%."
    • 3.2 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 1,117 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.6 "Easily accessible by car, said 96%."
      9.8 "Near to public transport, according to 98%."
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.4 "74% enjoyed the lobby entrance."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.6 "Great service."
      9.6 "96% were happy with the shuttle service."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
    • 6.0 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 1,210 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.6 "Easily accessible by car, said 96%."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.2 "Very nice wellness & sports facilities."
      8.3 "top-notch fitness area, thought 83%."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Average value."
      5.1 "The price was ok for 51%."
    • 3.1 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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