Overview

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Best Western Grand Hotel Hong Kong

23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong, Hong Kong
+852 3122 6222

€58+

Overall guest ratings

7.8/10 Good
based on 10,829 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.4
  • 3.0

Nearby

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    About

    The BEST WESTERN Grand Hotel Hong Kong is well situated in the heart of Tsim Sha Tsui, the busiest shopping and entertaining district. It is a five minute walk to Nathan Road and nearby to Tsim Sha Tsui and Jordon MTR Stations. We are a short distance to Kowloon-Canton Railway Station, Star Ferry Pier, Harbor City with the massive shopping center; Space Museum, Hong Kong Museum of Art, Science Museum & Hong Kong Cultural Centre, Kowloon Park. 300 guest rooms adopt a modern chic design with stunning views of city and dining facilities. All rooms provide free and unlimited high speed Wi-Fi Internet access, flat screen television, IDD phone, personal safe, mini refrigerator, coffee/tea-making facilities, room service, non-smoking guest floor and central air conditioning. Enjoy your stay!

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • No smoking
    • Restaurant
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 10,829 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Good access to the airport, said 100%."
    • 7.9 "Good service."
      8.2 "82% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      7.0 "70% were happy with the shuttle service."
      7.1 "71% said the booking process went smoothly."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
      5.0 "50% said the architecture was not spectacular."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      0.6 "94% said rooms were small."
      1.9 "81% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      0.5 "95% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      3.3 "For 67%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      2.3 "77% were disappointed with the minibar."
      2.6 "74% thought the tv was sub-standard."
      1.6 "84% were unsatisfied with the kitchenette."
    • 2.6 "Awful breakfast."
      2.0 "80% said the breakfast was too expensive."
    • 1.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    7.7 Good
    based on 3,573 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to shopping."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Good access to the airport, said 100%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 7.1 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 4.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.9 "Awful rooms."
      0.5 "95% said rooms were small."
      1.4 "86% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      0.4 "96% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      3.2 "For 68%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      2.2 "78% thought the tv was sub-standard."
    • 2.5 "Awful breakfast."
    • 1.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 3,248 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Food is to die for."
      8.5 "Yummy desserts, said 85%."
    • 8.3 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.3 "Breakfast is below average."
    • 2.9 "Awful rooms."
      0.4 "96% said rooms were small."
      2.2 "78% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      0.4 "96% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      3.4 "For 66%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      1.2 "88% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
    • 1.1 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    View all review categories

    Overall rating

    7.9 Good
    based on 2,165 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
    • 8.2 "Good value."
      9.8 "98% thought it was a great value."
    • 7.7 "Good service."
      8.2 "82% thought the service was very professional."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 4.1 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.4 "Awful rooms."
      0.5 "95% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.6 "94% criticized the small bathroom."
      0.4 "96% found problems with the furniture."
      2.5 "75% didn't like the uncomfortable beds."
      1.7 "83% had problems with the shower."
      1.2 "88% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      2.0 "80% were disappointed with the minibar."
    • 2.2 "Awful breakfast."
    • 0.8 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.6 "94% criticized the small bathroom."
      2.5 "75% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,840 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.1 "Near to public transport, according to 91%."
      9.7 "97% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      7.2 "72% were happy with the shuttle service."
    • 4.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
      1.9 "81% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      0.5 "95% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
      3.1 "69% said the bathroom was dirty."
      3.6 "For 64%, the rooms looked old."
    • 2.2 "Awful breakfast."
    • 1.6 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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