Overview

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Best Western Hotel Carlton

Kaisaniemenkatu 3, 00100 Helsinki, Uusimaa, Finland
+358 9684 1320

€79+

Overall guest ratings

8.0/10 Good
based on 977 reviews

Review highlights

  • 9.6
  • 9.1
  • 4.7
  • 3.5

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    The Best Western Hotel Carlton is a newly converted hotel in a 1930's building. The hotel has a perfect location in the very heart of the Helsinki city with excellent transportation, shopping and sightseeing possibilities. Whether travelling on business or holiday, the Best Western Hotel Carlton is the choice for you to spend your night securely and comfortably. Nightlife, wonderful restaurants and a casino are within walking distance to explore! Our multilingual staff will help you with table reservations and other reservations. A café downstairs and restaurant Lost in Helsinki are at your disposal.

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    bestwestern.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 977 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      4.4 "56% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.5 "For 65%, the rooms looked old."
      4.7 "53% criticized the small bathroom."
      2.4 "76% said the bathroom was dirty."
      3.7 "Air conditioning was criticized by 63%."
      4.3 "57% had problems with the shower."
      3.8 "62% were disappointed with the minibar."
      0.8 "92% thought the tv was sub-standard."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.2 "68% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      4.0 "60% found the grounds unpleasant."
    • 2.0 "Disappointing wellness & sports facilities."
      2.0 "80% were unhappy with the sauna."
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    Overall rating

    8.1 Excellent
    based on 449 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 5.1 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.2 "68% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."

    Overall rating

    8.1 Excellent
    based on 146 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.8 "For only 58%, the noise level was all right."
    • 4.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.4 "66% complained about the elevator."

    Overall rating

    7.8 Good
    based on 381 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.7 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.8 "For only 58%, the noise level was all right."
    • 4.5 "Rooms are not good."
      4.0 "60% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.3 "67% complained about the elevator."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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