Overview

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easyHotel London Heathrow

Brickfield Lane 49, Hayes, United Kingdom
+44 208 897 9237

€31+

Overall guest ratings

6.1/10 Good
based on 3,405 reviews

Review highlights

  • 9.2
  • 7.6
  • 4.7
  • 4.5

Good to know

  • Friendly service
  • Good access to airport

Nearby

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    AMENITIES

    • Internet
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    based on 3,405 reviews
    • 9.2 "Incredible bar."
    • 7.6 "Good location."
      9.4 "Good access to the airport, said 94%."
      7.3 "Easily accessible by car, said 73%."
      8.7 "Near to public transport, according to 87%."
      7.2 "72% liked the proximity to shopping."
      7.5 "75% enjoyed the restaurants & bars nearby."
    • 6.7 "Average value."
      6.0 "60% thought it was adequately priced."
    • 6.4 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      6.3 "63% thought the shuttle service was ok."
      5.9 "Only 59% were satisfied with the booking process."
      5.0 "Only 50% found the restaurant service to be good."
      6.3 "Hotel security was average, thought 63%."
    • 4.7 "Breakfast is below average."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      1.0 "90% said rooms were small."
      0.5 "95% criticized the small bathroom."
      2.7 "73% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.0 "90% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
      4.6 "54% found problems with the furniture."
      3.4 "66% thought the tv was sub-standard."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    View all review categories

    Overall rating

    6.0 OK
    based on 1,123 reviews
    • 9.0 "Incredible bar."
    • 7.5 "Good location."
      9.3 "Good access to the airport, said 93%."
      7.2 "Easily accessible by car, said 72%."
      7.0 "70% liked the proximity to shopping."
    • 6.6 "Average value."
      6.1 "61% thought it was adequately priced."
    • 6.5 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.5 "65% thought the shuttle service was ok."
    • 4.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      1.7 "83% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.7 "93% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      1.1 "89% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      4.6 "54% found problems with the furniture."
    • 2.8 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 2.7 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
    View all review categories

    Overall rating

    6.1 Good
    based on 612 reviews
    • 9.2 "Incredible bar."
    • 7.8 "Good location."
      9.5 "Good access to the airport, said 95%."
    • 6.8 "Average value."
      6.1 "61% thought it was adequately priced."
    • 5.7 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      2.9 "71% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      1.5 "85% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      2.2 "78% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
      4.7 "53% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      3.5 "65% thought the tv was sub-standard."
    View all review categories

    Overall rating

    6.2 Good
    based on 1,668 reviews
    • 9.2 "Incredible bar."
    • 7.6 "Good location."
      9.3 "Good access to the airport, said 93%."
      8.9 "Near to public transport, according to 89%."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      6.0 "60% thought the shuttle service was ok."
      5.3 "Housekeeping was ok, according to 53%."
      5.9 "Only 59% were satisfied with the booking process."
    • 6.5 "Average value."
      6.3 "63% thought it was adequately priced."
    • 4.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.7 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      1.2 "88% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    • 4.0 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.2 "88% said rooms were small."
      2.2 "78% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      0.7 "93% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
      3.5 "65% thought the tv was sub-standard."
      4.7 "53% found problems with the furniture."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      2.8 "72% thought it was rather dirty."
    View all review categories
    Good to know
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

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