Overview

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Gondola Hotel & Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 288 866

€39+

Overall guest ratings

8.0/10 Good
based on 489 reviews

Review highlights

  • 9.7
  • 9.3
  • 7.5
  • 5.7

Good to know

  • Impressive bathroom
  • Nice building
  • Clean rooms

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Gondola Hotel & Spa features a rooftop terrace and offers an airport shuttle (available on request) for VND 4500000 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or body scrubs, and Vietnamese cuisine is served at Assaggio Restaurant, which is open for breakfast, lunch, and dinner. Rooms at this luxurious hotel offer upscale touches like fireplaces and spring water baths, along with 24-hour room service and LCD TVs.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 489 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.5 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.2 "Good breakfast."
    • 5.9 "Rooms are ok."
      5.0 "Only 50% found the balcony ok."
    • 5.7 "Bar is ok."
    • 5.3 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
    • 5.0 "Internet is average."
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    Overall rating

    8.1 Excellent
    based on 283 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.6 "66% said the view was so-so."
    • 6.1 "Average comfort."

    Overall rating

    8.5 Excellent
    based on 48 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 5.7 "Average comfort."

    Overall rating

    7.8 Good
    based on 44 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 7.1 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 5.4 "Average comfort."

    Overall rating

    7.9 Good
    based on 112 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.1 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.7 "67% said the view was so-so."
    • 4.7 "Not very comfortable."
      4.0 "60% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Impressive bathroom"
    "Nice building"
    "Clean rooms"
    data provided by TrustYou

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