Overview

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Gondola Hotel & Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 288 866

€37+

Overall guest ratings

7.9/10 Good
based on 474 reviews

Review highlights

  • 9.5
  • 9.1
  • 5.5
  • 4.9

Good to know

  • Nice building
  • Clean rooms
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Gondola Hotel & Spa features a rooftop terrace and offers an airport shuttle (available on request) for VND 4500000 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or body scrubs, and Vietnamese cuisine is served at Assaggio Restaurant, which is open for breakfast, lunch, and dinner. Rooms at this luxurious hotel offer upscale touches like fireplaces and spring water baths, along with 24-hour room service and LCD TVs.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 474 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Bar is ok."
    • 5.5 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Not very comfortable."
      4.1 "59% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
    • 4.4 "Wellness & sports facilities were not very nice."
    • 3.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 265 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 5.4 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.9 "For only 69%, the noise level was all right."

    Overall rating

    8.6 Excellent
    based on 52 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.2 "Average comfort."

    Overall rating

    7.8 Good
    based on 52 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 5.0 "Average comfort."
      3.6 "64% said rooms were small."

    Overall rating

    7.8 Good
    based on 104 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.2 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 7.0 "Good breakfast."
    • 5.4 "Rooms are ok."
      6.6 "66% said the view was so-so."
    • 4.7 "Not very comfortable."
      3.8 "62% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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