Overview

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Essence Palace Hotel

27-29 Gia Ngu Street, Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
+84 439 262 135

€41+

Overall guest ratings

9.3/10 Excellent
based on 687 reviews

Review highlights

  • 9.9
  • 9.8
  • 9.7
  • 4.6

Good to know

  • Impressive bathroom
  • Friendly atmosphere
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Essence Palace Hotel offers an airport shuttle (available on request) for USD 18 per vehicle one way. Guests can indulge in massages at the spa, and Vietnamese cuisine is served at Gia Ngu restaurant, which is open for breakfast, lunch, and dinner. There's also a bar/lounge, and rooms offer tablet computers and 24-hour room service.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Beauty salon
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.3 Excellent
    based on 687 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.8 "Food is to die for."
      9.4 "94% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
      8.6 "86% were happy with the price."
      10.0 "100% loved the dining experience."
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 9.5 "Excellent breakfast."
      8.0 "80% were happy with the price of the breakfast."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.5 "95% thought it was clean."
    • 4.6 "Not very comfortable."
      3.3 "67% said rooms were small."

    Overall rating

    9.4 Excellent
    based on 322 reviews
    • 9.9 "Food is to die for."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent breakfast."
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 4.5 "Not very comfortable."
      3.1 "69% said rooms were small."

    Overall rating

    9.4 Excellent
    based on 123 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.8 "Terrific location."
    • 9.7 "Food is to die for."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.4 "Excellent breakfast."
    • 4.7 "Not very comfortable."
      3.2 "68% said rooms were small."

    Overall rating

    8.5 Excellent
    based on 48 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."
    • 9.5 "Excellent breakfast."
    • 7.3 "Nice rooms."
    • 4.4 "Not very comfortable."
      3.3 "67% said rooms were small."

    Overall rating

    9.3 Excellent
    based on 192 reviews
    • 9.9 "Food is to die for."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.4 "Excellent breakfast."
    • 4.7 "Not very comfortable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Impressive bathroom"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou
    Photos
    Map

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