Overview

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Wyndham Grand Plaza Royale Hangzhou
Top Lake Hotel

No 555 Fengqi Road, Hangzhou 310006, China
+86 571 8761 6888

€135+

Overall guest ratings

9.4/10 Excellent
based on 7,932 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.6
  • 5.3

Good to know

  • Great reception
  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you just a 5-minute drive from West Lake. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. An indoor pool and a spa tub are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Indoor pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    based on 7,932 reviews
    • 9.5 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      9.6 "96% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Near to public transport, according to 95%."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.7 "Management was excellent, said 87%."
      7.5 "Housekeeping was great, according to 75%."
      7.2 "72% found the restaurant service to be one of the best."
    • 8.6 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
      8.6 "86% enjoyed the snacks that were offered."
      8.3 "83% were happy with the price."
      7.7 "77% loved the menu selection."
    • 8.6 "Breakfast is good."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.9 "89% thought it was clean."
      9.3 "Clean pool, said 93%."
    • 5.3 "Internet is average."
      5.1 "51% thought the wifi quality was ok."

    Overall rating

    9.5 Excellent
    based on 1,507 reviews
    • 9.5 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Near to public transport, according to 96%."
      9.3 "City centre within easy reach, said 93%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 8.6 "Breakfast is good."
    • 8.4 "Food is delicious."
      9.0 "Yummy desserts, said 90%."
      8.6 "86% were happy with the price."
    • 8.2 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 4.8 "Internet is poor."
      4.7 "53% said the wifi quality was bad."

    Overall rating

    9.5 Excellent
    based on 4,441 reviews
    • 9.6 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Near to public transport, according to 96%."
      9.3 "City centre within easy reach, said 93%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.7 "Management was excellent, said 87%."
      7.2 "Housekeeping was great, according to 72%."
      7.2 "72% found the restaurant service to be one of the best."
    • 8.8 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      8.2 "82% were happy with the price."
      8.6 "86% enjoyed the snacks that were offered."
      7.0 "70% loved the menu selection."
    • 8.5 "Pool is good."
      9.2 "Clean pool, said 92%."
    • 8.4 "Breakfast is good."

    Overall rating

    9.5 Excellent
    based on 1,507 reviews
    • 9.5 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 8.7 "Food is delicious."
      9.0 "Yummy desserts, said 90%."

    Overall rating

    9.3 Excellent
    based on 475 reviews
    • 9.6 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      9.7 "97% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
    • 8.7 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 5.0 "Internet is average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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