Overview

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Westlake Youth Hostel

No62-3, Nanshan Road, Hangzhou 310007, China
+86 571 8702 7027

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+86 571 8702 7027

Overall guest ratings

8.6/10 Excellent
based on 704 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.8
  • 4.7

Good to know

  • Good management
  • Friendly atmosphere
  • Friendly service

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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 704 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      8.3 "83% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
    • 7.4 "Good breakfast."
    • 6.3 "Average value."
    • 4.7 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.2 "58% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 2.6 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 295 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.6 "Vibe was good."
    • 6.4 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.2 "Average value."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."

    Overall rating

    8.5 Excellent
    based on 176 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
    • 8.7 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 4.7 "Rooms are not good."

    Overall rating

    8.5 Excellent
    based on 232 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.7 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.2 "Generally very clean."
    • 5.1 "Rooms are ok."
    • 4.5 "Not very comfortable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good management"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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