Overview

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Spring Hotel - West Lake

352 Yanan Road, Hangzhou 310005, China
+86 571 2886 6688

Call

+86 571 2886 6688

Overall guest ratings

8.8/10 Excellent
based on 1,702 reviews

Review highlights

  • 9.7
  • 7.3
  • 4.9
  • 4.4

Good to know

  • Great shopping
  • Good accessibility by car
  • Close to public transport

Nearby

    show all

    About

    HangZhou Spring Hotel is located close to Wulin Square, within walking distance to Longxiang Market. It is 30 kilometers away from Xiaoshan International Airport. The hotel properties include free parking lot, business center, ticket service, room service, travel service, postal service, safe deposit boxes at receptioin and Wi-Fi in public area.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,702 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      7.3 "73% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.4 "76% complained about the bathroom."
      3.9 "Air conditioning was criticized by 61%."
      0.0 "100% thought they were poorly maintained."
      2.8 "72% criticized the small bathroom."
      1.4 "For 86%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      3.6 "64% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    based on 272 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
    • 7.4 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.0 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.1 "79% complained about the bathroom."
    • 2.7 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.0 "60% thought it was too noisy."

    Overall rating

    8.9 Excellent
    based on 765 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good service."
      8.6 "86% thought the service was very professional."
      7.6 "76% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    based on 578 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
    • 7.2 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 7.0 "Good amenities."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.4 "86% said the bathroom was dirty."
      1.4 "For 86%, the rooms looked old."
      4.7 "53% had problems with the shower."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.3 "57% thought it was too noisy."

    Overall rating

    8.7 Excellent
    based on 85 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
    • 4.2 "Rooms are not good."
      2.2 "78% said rooms were small."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

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