Overview

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New Xilai Hotel

No.690 Dongxin Road, Hangzhou 310014, China
+86 571 2802 6777

€34+

Overall guest ratings

8.2/10 Excellent
based on 594 reviews

Review highlights

  • 9.4
  • 7.3
  • 7.3
  • 4.0

Good to know

  • Friendly atmosphere
  • Professional service

Nearby

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    AMENITIES

    • Business centre
    • Internet
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 594 reviews
    • 9.4 "Excellent value."
    • 7.3 "Good service."
      8.8 "88% thought the service was very professional."
    • 7.3 "Good location."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% liked the proximity to shopping."
    • 5.8 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 4.0 "Disappointing food."
    • 3.6 "Breakfast is below average."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 136 reviews
    • 6.8 "Service is ok."
    • 6.0 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 5.0 "Average comfort."

    Overall rating

    8.1 Excellent
    based on 53 reviews
    • 9.5 "Excellent value."
    • 7.7 "Good service."
    • 5.7 "Rooms are ok."
    • 5.4 "Vibe was decent."

    Overall rating

    7.8 Good
    based on 386 reviews
    • 9.3 "Excellent value."
    • 7.4 "Good location."
      7.4 "Easily accessible by car, said 74%."
    • 7.2 "Good service."
      7.4 "74% said the reception staff was great."
    • 5.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 5.3 "Vibe was decent."
    • 3.4 "Breakfast is below average."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    9.2 Excellent
    based on 17 reviews
    • 6.2 "Rooms are ok."
    Good to know
    "Friendly atmosphere"
    "Professional service"
    data provided by TrustYou
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