Overview

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Hyatt Regency Hangzhou
Best Bar and Beverages

28 Hu Bin Road, Hangzhou 310006, China
+86 571 8779 1234

€189+

Overall guest ratings

9.2/10 Excellent
based on 4,604 reviews

Review highlights

  • 9.6
  • 8.4
  • 8.2
  • 6.2

Good to know

  • Great view
  • Luxurious Hotel
  • Wonderful sightseeing
  • Great shopping

Nearby

    show all

    About

    The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.

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    Hyatt

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 4,604 reviews
    • 9.6 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      7.2 "Great parking, according to 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Bar is amazing."
      9.1 "Delicious alcoholic drinks, according to 91%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      7.2 "72% found the restaurant service to be one of the best."
      10.0 "Lovely pool/beach service, according to 100%."
    • 7.5 "Good breakfast."
    • 7.0 "Good pool."
      7.6 "Clean pool, said 76%."
    • 6.2 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "68% thought the bathroom was big enough."
      6.3 "Only 63% found the balcony ok."
      5.0 "50% thought the kitchenette was ok."
    • 3.3 "Value below average."
      4.0 "60% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 644 reviews
    • 9.7 "Terrific location."
      8.7 "Easily accessible by car, said 87%."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.7 "Food is delicious."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.0 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
    • 5.4 "Vibe was decent."
    • 3.8 "Value below average."
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    Overall rating

    9.3 Excellent
    based on 2,486 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      8.7 "87% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      8.4 "Housekeeping was great, according to 84%."
    • 8.1 "Bar is amazing."
    • 7.2 "Good breakfast."
    • 7.0 "Good pool."
    • 5.3 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.2 "For only 52%, the bathroom was ok."
      6.3 "63% thought the bathroom was big enough."
    • 4.1 "Not very comfortable."
      4.2 "58% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
    • 2.6 "Terrible value."
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    Overall rating

    9.5 Excellent
    based on 1,197 reviews
    • 9.7 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.4 "Food is delicious."
    • 8.3 "Great service."
      8.3 "83% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.7 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 3.7 "Value below average."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 276 reviews
    • 9.6 "Terrific location."
      8.7 "Easily accessible by car, said 87%."
      9.9 "99% liked the proximity to shopping."
    • 8.3 "Great service."
      8.6 "86% thought the service was very professional."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 3.1 "Terrible value."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Luxurious Hotel"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

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