Overview

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Hangzhou West Lake Golden Plaza Hotel
Top Lake Hotel

131 JieFang Road, Shangcheng District, Hangzhou 310009, China
+86 571 8792 6666

€52+

Overall guest ratings

8.7/10 Excellent
based on 5,747 reviews

Review highlights

  • 9.4
  • 8.5
  • 7.4
  • 6.0

Good to know

  • Clean rooms
  • Spacious rooms
  • Good accessibility by car

Nearby

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    About

    Hangzhou West Lake Golden Plaza Hotel features a rooftop terrace and puts you within a 15-minute drive of West Lake. Guests can indulge in massages and enjoy Chinese cuisine at Pearl Restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge and a sauna are other highlights, and rooms at this upscale hotel offer 24-hour room service and minibars.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Restaurant
    • Parking
    • Sauna
    • Fitness centre
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 5,747 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "Near to public transport, according to 83%."
      9.4 "94% thought parking was inexpensive."
      8.9 "89% enjoyed the restaurants & bars nearby."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Food is delicious."
      8.5 "85% enjoyed the snacks that were offered."
      10.0 "100% were happy with the price."
      8.8 "Yummy desserts, said 88%."
    • 7.4 "High comfort."
      8.1 "81% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
    • 7.4 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.4 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 632 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 8.7 "Food is delicious."
    • 7.8 "High comfort."
      8.4 "84% thought rooms were spacious."
    • 7.1 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 6.0 "Breakfast is mediocre."

    Overall rating

    8.9 Excellent
    based on 2,068 reviews
    • 8.9 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to shopping."
      8.3 "Near to public transport, according to 83%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Food is delicious."
    • 7.3 "High comfort."
      8.0 "80% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 6.9 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    8.6 Excellent
    based on 2,816 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Food is delicious."
    • 7.3 "High comfort."
      8.4 "84% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 6.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    8.7 Excellent
    based on 229 reviews
    • 9.3 "Terrific location."
    • 7.6 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.5 "High comfort."
      8.3 "83% thought rooms were spacious."
    • 7.2 "Good service."
    • 6.3 "Rooms are ok."
    • 5.4 "Vibe was decent."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Good accessibility by car"
    data provided by TrustYou

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