Overview

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Hangzhou New Xilai Hotel

No.690 Dongxin Road, Hangzhou 310014, China
+86 571 2802 6777

€38+

Overall guest ratings

8.2/10 Excellent
based on 796 reviews

Review highlights

  • 9.3
  • 7.7
  • 6.8
  • 3.8

Good to know

  • Good accessibility by car
  • Great reception
  • Friendly atmosphere

Nearby

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    AMENITIES

    • Business centre
    • Internet
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 813 reviews
    • 9.3 "Excellent value."
    • 7.7 "Good service."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 5.7 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.7 "Breakfast is below average."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 211 reviews
    • 9.4 "Excellent value."
    • 7.4 "Good cleanliness."
    • 7.3 "Good service."
    • 7.0 "Good location."
    • 6.0 "Rooms are ok."
    • 5.8 "Vibe was decent."
    • 5.0 "Average comfort."
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    Overall rating

    7.6 Good
    based on 105 reviews
    • 9.4 "Excellent value."
    • 8.1 "Great service."
    • 6.7 "Location is acceptable."
    • 5.4 "Rooms are ok."
    • 5.2 "Vibe was decent."

    Overall rating

    7.8 Good
    based on 463 reviews
    • 9.3 "Excellent value."
    • 7.5 "Good service."
      8.1 "81% said the reception staff was great."
    • 6.7 "Location is acceptable."
      6.7 "Reasonably accessible by car, said 67%."
    • 5.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.5 "Breakfast is below average."
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    Overall rating

    9.1 Excellent
    based on 32 reviews
    • 5.5 "Rooms are ok."
    Good to know
    "Good accessibility by car"
    "Great reception"
    "Friendly atmosphere"
    data provided by TrustYou

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