Overview

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Relais & Chateaux Chaptel Hangzhou Hotel

NO.57 Chang Sheng Road, Hangzhou 310000, China
+86 571 8788 2999

€243+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

9.3/10 Excellent
based on 281 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.9
  • 4.9

Good to know

  • Professional service
  • Friendly service
  • Luxurious Hotel
  • Comfortable beds

Nearby

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    About

    You'll be centrally located in Hangzhou with a stay at Chaptel Hotel, minutes from Former Residence of Sha Menghai and West Lake. This 4.5-star hotel is within close proximity of Wushan Night Market and Broken Bridge. Make yourself at home in one of the 17 air-conditioned rooms featuring free minibar items and LED televisions. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and gift shops/newsstands. This Art Deco hotel also features wedding services and tour/ticket assistance. Enjoy a satisfying meal at a restaurant serving guests of Chaptel Hotel. Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite. The recreational activities listed below are available either on site or nearby, fees may apply.

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    AMENITIES

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 281 reviews
    • 9.1 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 8.9 "Vibe was good."
    • 8.7 "Food is delicious."
    • 8.3 "Great service."
    • 4.9 "Value below average."

    Overall rating

    9.4 Excellent
    based on 95 reviews
    • 9.2 "Terrific location."
    • 8.9 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.4 "Comfort level is high."
    • 8.3 "Great service."
      8.9 "89% thought the service was very professional."
    • 7.7 "Good amenities."
      8.1 "81% thought the building was wonderful."

    Overall rating

    9.2 Excellent
    based on 123 reviews
    • 9.1 "Terrific location."
    • 8.9 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
    • 8.5 "Food is delicious."
    • 8.2 "Great service."
      8.7 "87% thought the service was very professional."
    • 7.9 "Good amenities."
    • 6.9 "Rooms are ok."
    • 4.8 "Value below average."
    View all review categories

    Overall rating

    9.7 Excellent
    based on 61 reviews
    • 9.2 "Terrific location."
    • 9.0 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.4 "Great service."
    • 8.3 "Comfort level is high."
    • 7.2 "Nice rooms."
    • 4.5 "Value below average."
    Good to know
    "Professional service"
    "Friendly service"
    "Luxurious Hotel"
    "Comfortable beds"
    data provided by TrustYou

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