Overview

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Merchant Hotel

55 Jl Penang, George Town (Penang) 10000, Malaysia
+60 4263 2828

€32+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.0/10 Good
based on 1,056 reviews

Review highlights

  • 8.7
  • 8.4
  • 4.4
  • 4.2

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

    show all

    About

    With a stay at Merchant Hotel in Penang (Georgetown), you'll be minutes from Cheong Fatt Tze Mansion and Camera Museum. This hotel is within close proximity of Cathedral of the Assumption and Penang State Museum.

    Rooms

    Make yourself at home in one of the 93 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreation amenities such as a fitness center or take in the view from a terrace.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Room service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,056 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
    • 7.0 "Nice rooms."
    • 4.4 "Internet is poor."
    • 4.2 "Breakfast is below average."
    • 1.0 "Disappointing wellness & sports facilities."

    Overall rating

    8.2 Excellent
    based on 559 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to shopping."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.1 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      9.8 "98% loved the minibar."
      7.4 "74% appreciated the modern rooms."
    • 4.4 "Breakfast is below average."
    • 4.0 "Internet is poor."
      4.1 "59% said the wifi quality was bad."

    Overall rating

    7.9 Good
    based on 242 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 4.7 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 3.6 "Breakfast is below average."

    Overall rating

    7.5 Good
    based on 42 reviews
    • 9.0 "Excellent value."
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.4 "Nice rooms."
      7.0 "70% said rooms were clean."
      9.1 "91% thought rooms were spacious."
    • 4.0 "Breakfast is below average."

    Overall rating

    8.2 Excellent
    based on 211 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 4.4 "Breakfast is below average."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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