Overview

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The Palace Downtown Dubai
Top City Hotel

PO Box 9770 Dubai - Uae, Dubai 9770, United Arab Emirates
+971 4428 7888

€369+

Overall guest ratings

8.9/10 Excellent
based on 2,661 reviews

Review highlights

  • 9.7
  • 8.9
  • 6.8
  • 4.9

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Great view
  • Great shopping

Nearby

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    About

    Overlooking Burj Khalifa Lake, The Palace Downtown Dubai is next to bustling Souk Al Bahar. Dominating the skyline from across the lake is Burj Khalifa, the world's tallest building. Guests can walk 5 minutes to the restaurants and shops at The Dubai Mall, and drive 20 minutes to Jumeirah Beach.

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    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Non-smoking rooms available
    • ATM on-site
    • Currency exchange on-site
    • Bar/Lounge
    • Sauna
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 2,661 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      10.0 "100% said the concierge service was amazing."
      9.0 "90% were happy with the room service."
      8.9 "89% found the restaurant service to be one of the best."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.3 "83% found the grounds to be nice."
      9.7 "97% thought the architecture was beautiful."
      8.0 "80% enjoyed the lobby entrance."
      8.6 "86% loved the terrace."
      10.0 "100% said the facilities were very new."
    • 8.7 "Food is delicious."
      8.1 "81% loved the menu selection."
    • 8.4 "Breakfast is good."
    • 6.8 "Rooms are ok."
    • 4.9 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 2.7 "Terrible value."
      2.0 "80% said the breakfast was too expensive."
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    Overall rating

    9.0 Excellent
    based on 1,490 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      9.0 "Housekeeping was great, according to 90%."
    • 8.6 "Food is delicious."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
      8.2 "82% found the grounds to be nice."
    • 8.3 "Breakfast is good."
    • 6.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.1 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 2.3 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 798 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      7.7 "77% found the grounds to be nice."
    • 8.5 "Food is delicious."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.1 "Only 51% thought the furniture was functional."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.6 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.9 "Terrible value."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 372 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 8.5 "Breakfast is good."
    • 7.7 "Good vibe."
      8.0 "80% enjoyed the friendly atmosphere."
    • 6.8 "Average comfort."
    • 6.4 "Rooms are ok."
    • 4.3 "Not very clean."
    • 2.7 "Terrible value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Great view"
    "Great shopping"
    data provided by TrustYou

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