Overview

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The Address Dubai Mall

P.O.Box 31166, Dubai 9440, United Arab Emirates
+971 4438 8888

€331+

Overall guest ratings

8.7/10 Excellent
based on 4,073 reviews

Review highlights

  • 9.7
  • 9.2
  • 5.0
  • 4.8

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    The Address Dubai Mall, Downtown Dubai is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.

    With 244 signature rooms and suites offering three upbeat restaurants and lounges, a luxurious spa and wellness facilities and convenient business amenities, The Address Dubai Mall offers a quintessential luxurious experience.

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    The Address Dubai Mall

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Bar/Lounge
    • Air-conditioned
    • Designated smoking area
    • Gift shop
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Steam room
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 4,073 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "Excellent pool."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      7.5 "75% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
    • 6.4 "Internet is average."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.3 "Only 53% said rooms were clean enough."
      6.7 "67% thought the kitchenette was ok."
    • 4.8 "Vibe wasn't good."
      4.0 "Unfriendly atmosphere, according to 60%."
      3.5 "65% criticized the unstylish hotel."
      0.9 "For 91%, the lobby entrance was sub-standard."
    • 4.5 "Not very comfortable."
      3.7 "63% said rooms were small."
      4.5 "55% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.9 "For 91%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      4.0 "60% didn't like the architecture."
    • 1.9 "Terrible value."
      1.4 "86% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 1,547 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Pool is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 6.0 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      4.0 "Unfriendly atmosphere, according to 60%."
      3.4 "66% criticized the unstylish hotel."
    • 4.4 "Not very comfortable."
      3.5 "65% said rooms were small."
      0.9 "91% criticized the small bathroom."
      4.8 "52% thought it was too noisy."
    • 4.4 "Rooms are not good."
      3.5 "65% said rooms were small."
      1.7 "83% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      3.7 "For 63%, the rooms looked old."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 1.8 "Terrible value."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 1,751 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 6.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 6.3 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
      3.8 "Unfriendly atmosphere, according to 62%."
      3.4 "66% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 4.9 "Rooms are not good."
      3.9 "61% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      3.4 "For 66%, the rooms looked old."
    • 4.4 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 2.3 "Terrible value."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 773 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "Housekeeping was great, according to 72%."
    • 6.3 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 4.4 "Vibe wasn't good."
      0.7 "For 93%, the lobby entrance was sub-standard."
      4.1 "Unfriendly atmosphere, according to 59%."
    • 4.4 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      1.6 "84% found problems with the furniture."
      3.7 "63% said rooms were small."
      4.9 "51% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."
    • 1.6 "Terrible value."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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